人工智能在博物馆可持续发展之旅中的作用：文化和组织转型的社会技术想象

IF 10.9 1区管理学 Q1 ENGINEERING, INDUSTRIAL

Technovation Pub Date : 2025-06-24 DOI:10.1016/j.technovation.2025.103280

Filippo Corsini , Nora Annesi , Marco Frey

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引用次数: 0

摘要

人工智能（AI）正开始给包括博物馆在内的许多领域带来革命性的变化。本文探讨了该领域主要利益相关者所持有的社会技术想象（STIs），以研究人工智能的引入如何影响博物馆的社会经济和环境层面，无论是积极的还是消极的。本文采用定性方法，基于对博物馆代表、公共行政官员、私营部门代表以及文化和游客协会的半结构化访谈，分析了人们对博物馆人工智能整合的看法和期望。四个新出现的sti概述了各利益攸关方目前的观点。对于每个想象，使用2030年议程的可持续发展目标（sdg）作为参考框架来检查人工智能采用的社会经济和环境贡献。此外，本文确定并讨论了在不同想象中与这些贡献相关的紧张关系。该研究概述了促进可持续和包容性人工智能融合的管理和政策影响，同时确保保护文化遗产和行业专业人员的福祉。

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The role of AI in museums' journey towards sustainable development: Socio-technical imaginaries of a cultural and organizational transformation

Artificial Intelligence (AI) is beginning to revolutionize numerous sectors, including that of museums. This paper explores the socio-technical imaginaries (STIs) held by key stakeholders in the sector to examine how the introduction of AI may influence the socio-economic and environmental dimensions of museums, both positively and negatively.

Adopting a qualitative approach, the paper analyzes the perceptions and expectations regarding AI integration in the museum based on semi-structured interviews with museum representatives, public administration officials, private sector representatives and cultural and visitors’ associations. The four emerging STIs provide an overview of the current perspectives of various stakeholders. For each imaginary, the socio-economic and environmental contributions of AI adoption are examined using the Sustainable Development Goals (SDGs) of the 2030 Agenda as a reference framework. Additionally, the paper identifies and discusses the tensions related to these contributions as perceived across different imaginaries.

The study outlines managerial and policy implications to facilitate AI integration that is both sustainable and inclusive, while ensuring the protection of cultural heritage and the well-being of sector professionals.

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来源期刊

Technovation 管理科学-工程：工业

CiteScore

15.10

自引率

11.20%

发文量

208

审稿时长

91 days

期刊介绍： The interdisciplinary journal Technovation covers various aspects of technological innovation, exploring processes, products, and social impacts. It examines innovation in both process and product realms, including social innovations like regulatory frameworks and non-economic benefits. Topics range from emerging trends and capital for development to managing technology-intensive ventures and innovation in organizations of different sizes. It also discusses organizational structures, investment strategies for science and technology enterprises, and the roles of technological innovators. Additionally, it addresses technology transfer between developing countries and innovation across enterprise, political, and economic systems.