面向未来的人工智能:道德和可持续采用的框架

IF 12.5 1区 社会学 Q1 SOCIAL ISSUES
Pichawadee Kittipanya-ngam , Kim Hua Tan , Harry Jay Cavite
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引用次数: 0

摘要

人工智能(AI)的兴起正在通过自动化、数据驱动决策和创新改变行业。然而,它的采用也带来了挑战,包括高实施成本,有限的技术能力,以及对道德和可持续实践的日益关注。虽然对人工智能应用的研究不断增长,但道德、可持续性和中小企业(SMEs)之间的交集仍未得到充分探索。本研究通过多个深入的案例研究,调查了泰国(东南亚重要经济体)中小企业采用人工智能的动态,从而解决了这一差距。案例内和跨案例分析表明,人工智能的采用在技术、组织和环境(TOE)框架中既带来了机遇,也带来了挑战。关键因素包括工作保障、数据保护和成本节约,而用户教育、心理健康和财务渠道则成为关键问题。该研究进一步探讨了TOE维度如何与可持续性和道德因素相互作用,概念为ESG + E(环境,社会,治理和经济)。这个扩展的镜头提供了对负责任的人工智能采用的更全面的理解。提出了一个新的综合框架,为中小企业、政策制定者和技术提供者提供了可操作的见解。这些发现通过推进与新兴经济体相关的可持续性和伦理导向的观点,有助于更广泛地讨论人工智能的采用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Future-ready AI: A framework for ethical and sustainable adoption
The rise of artificial intelligence (AI) is transforming industries through automation, data-driven decision-making, and innovation. However, its adoption also poses challenges, including high implementation costs, limited technical capacity, and growing concerns around ethical and sustainable practices. While research on AI adoption continues to grow, the intersection of ethics, sustainability, and small and medium-sized enterprises (SMEs) remains underexplored. This study addresses that gap by investigating the dynamics of AI adoption among SMEs in Thailand—a key Southeast Asian economy—through multiple in-depth case studies. Within-case and cross-case analyses reveal that AI adoption presents both opportunities and challenges across the technological, organizational, and environmental (TOE) framework. Key factors include job security, data protection, and cost savings, while user education, mental well-being, and financial access emerge as critical concerns. The study further explores how TOE dimensions interact with sustainability and ethical considerations, conceptualized as ESG + E (Environmental, Social, Governance, and Economic). This expanded lens offers a more comprehensive understanding of responsible AI adoption. A novel integrative framework is proposed, providing actionable insights for SMEs, policymakers, and technology providers. The findings contribute to the broader discourse on AI adoption by advancing a sustainability- and ethics-oriented perspective relevant to emerging economies.
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来源期刊
CiteScore
17.90
自引率
14.10%
发文量
316
审稿时长
60 days
期刊介绍: Technology in Society is a global journal dedicated to fostering discourse at the crossroads of technological change and the social, economic, business, and philosophical transformation of our world. The journal aims to provide scholarly contributions that empower decision-makers to thoughtfully and intentionally navigate the decisions shaping this dynamic landscape. A common thread across these fields is the role of technology in society, influencing economic, political, and cultural dynamics. Scholarly work in Technology in Society delves into the social forces shaping technological decisions and the societal choices regarding technology use. This encompasses scholarly and theoretical approaches (history and philosophy of science and technology, technology forecasting, economic growth, and policy, ethics), applied approaches (business innovation, technology management, legal and engineering), and developmental perspectives (technology transfer, technology assessment, and economic development). Detailed information about the journal's aims and scope on specific topics can be found in Technology in Society Briefings, accessible via our Special Issues and Article Collections.
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