超越个人:多学科团队会议中发言行为的系统决定因素的定性案例研究。

IF 1.3 Q4 HEALTH CARE SCIENCES & SERVICES
Dimmy van Dongen, Jaco Tresfon, Frank Guldenmund, Irene Grossmann, Daphne Roos, Jop Groeneweg
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引用次数: 0

摘要

背景:卫生保健工作者(HCWs)表达自己的观点(大声疾呼)对患者安全和护理质量至关重要。然而,这一点尚未得到充分利用,特别是在多学科团队会议(MDTMs)期间,不同的专业人员合作以优化患者治疗计划。尽管开放式沟通有好处,但卫生保健工作者面临着等级动态、时间限制和心理风险等障碍。目的:本研究探讨了影响医护人员在mdtm中发言行为的因素,重点是激励因素、障碍和跨学科动态。方法:对某胃肠外科病房的外科医生、住院医师、护士、护生、营养师、造口护士、物理治疗师等21名MDTM参与者进行半结构化访谈。使用专题分析对数据进行协作分析。结果:参与者积极主动地为患者倡导并提供最佳护理。然而,在mdtm期间,障碍影响了发言。确定了三个主要主题:(1)时间压力;(2)目标和角色的感知;(3)团队成员之间的熟悉程度。结构、关系和背景因素影响医护人员的直言能力,护士和护理人员比医生更犹豫不决。缺乏准备时间,目标不明确,没有正式的议程和团队成员之间的不熟悉阻碍了贡献,导致投入不平衡。结论:研究结果支持以系统为基础的方法来解决障碍。干预措施应侧重于明确目标、减少时间压力和增强团队凝聚力,而不是将责任完全放在个人身上。例如,调整会议日程以适应不同的可用性可以提高跨学科的参与度。加强团队成员之间的熟悉度可以培养信任,降低直言不讳的风险,确保在mdtm期间做出更平衡的贡献。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Beyond the individual: a qualitative case study into the systemic determinants of speaking-up behaviour in multidisciplinary team meetings.

Background: Healthcare workers (HCWs) voicing their views (speaking up) is crucial for patient safety and care quality. Yet, this is underused, especially during multidisciplinary team meetings (MDTMs), where diverse professionals collaborate to optimise patient treatment plans. Despite the benefits of open communication, HCWs face barriers such as hierarchical dynamics, time constraints and psychological risks.

Aim: This study examines factors influencing HCWs' speaking-up behaviours in MDTMs, focusing on motivators, barriers and dynamics across disciplines.

Method: We conducted 21 semistructured interviews with MDTM participants of a gastrointestinal surgery ward, including surgeons, residents, nurses, nursing students, dieticians, ostomy nurses and physical therapists. Data were analysed collaboratively using thematic analysis.

Results: Participants are highly motivated to advocate for patients and provide optimal care. However, barriers impact speaking up during MDTMs. Three major themes were identified: (1) time pressure, (2) perception of goals and roles and (3) familiarity among team members. Structural, relational and contextual factors affect HCWs' ability to speak up, with nurses and paramedics experiencing more hesitancy than physicians. Lack of preparation time, ambiguous objectives, no formal agenda and unfamiliarity among team members hinder contributions, leading to unbalanced input.

Conclusion: Findings support a systems-based approach to addressing barriers. Interventions should focus on clear goals, reduced time pressures and enhanced team cohesion, rather than placing the responsibility solely on individuals. For instance, adjusting meeting schedules to accommodate diverse availability improves participation across disciplines. Strengthening familiarity among team members fosters trust and lowers the perceived risks of speaking up, ensuring more balanced contributions during MDTMs.

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来源期刊
BMJ Open Quality
BMJ Open Quality Nursing-Leadership and Management
CiteScore
2.20
自引率
0.00%
发文量
226
审稿时长
20 weeks
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