数字化转型外包：服务提供商能力的必要性分析

IF 1.7 Q3 MANAGEMENT

IIMB Management Review Pub Date : 2025-06-01 DOI:10.1016/j.iimb.2025.100571

Sudipto Mazumder , Swapnil Garg

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引用次数: 0

摘要

功能支持性能，但是功能的缺失如何限制性能呢？随着企业不断适应快速变化的环境，更新自身能力，我们提出了这个关键问题。以it化业务服务行业数字化转型外包中的外包服务提供商能力为研究对象，采用必要而不充分的逻辑对能力约束查询进行了探讨。通过开发和测试必要性假设，我们确定了动态能力中固有的层次结构，描述了不同水平的能力如何将性能约束到不同的水平。这使我们能够指导供应商企业能力发展的顺序。

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Digital transformational outsourcing: A necessity analysis of service provider capabilities

Capabilities enable performance, but how does their absence constrain performance? We ask this critical question as firms continuously adapt to the fast-evolving environment, refreshing their capabilities. Studying outsourcing service provider capabilities in digital transformational outsourcing in the IT-enabled business services industry, we explore the capability constraining query by adopting a necessary but not sufficient logic. By developing and testing necessity hypotheses, we identify an inherent hierarchy in dynamic capabilities, depicting how different levels of capabilities constrain performance to varying levels. The above enables us to guide an order of capability development in provider firms.

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来源期刊

IIMB Management Review MANAGEMENT-

CiteScore

3.20

自引率

5.90%

发文量

审稿时长

68 days

期刊介绍： IIMB Management Review (IMR) is a quarterly journal brought out by the Indian Institute of Management Bangalore. Addressed to management practitioners, researchers and academics, IMR aims to engage rigorously with practices, concepts and ideas in the field of management, with an emphasis on providing managerial insights, in a reader friendly format. To this end IMR invites manuscripts that provide novel managerial insights in any of the core business functions. The manuscript should be rigorous, that is, the findings should be supported by either empirical data or a well-justified theoretical model, and well written. While these two requirements are necessary for acceptance, they do not guarantee acceptance. The sole criterion for publication is contribution to the extant management literature.Although all manuscripts are welcome, our special emphasis is on papers that focus on emerging economies throughout the world. Such papers may either improve our understanding of markets in such economies through novel analyses or build models by taking into account the special characteristics of such economies to provide guidance to managers.