Brian Johan Bustos-Viviescas, Carlos Enrique Garcia-Yerena, Carlos Alberto Romero Cuestas
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[Relevance of organizational communication in the field of public and occupational health].
Communication is a key element in organizations. There are different predominant approaches that directly affect workplace dynamics, among which are passive and aggressive communication, which represent opposite ends of the spectrum. In managing interpersonal relationships in a balanced way, assertive communication is recommended. Furthermore, when organizational communication is integrated at hierarchical levels, it can take the form of downward, upward, horizontal, and diagonal communication-each with its own particular characteristics, limitations, and possibilities within the organizational structure.