组织中的情商行为：当能力、动机和机会相遇

IF 3 2区心理学 Q1 PSYCHOLOGY, MULTIDISCIPLINARY

Emotion Review Pub Date : 2025-04-22 DOI:10.1177/17540739251333990

Zehavit Levitats, Zorana Ivcevic, Marc Brackett

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引用次数: 0

摘要

利用能力、动机和机会框架(Boxall &；Purcell, 2011)，我们将组织中个人的情商行为（EIB）描述为情商（EI）能力、EIB的动机和在工作中参与这种行为的机会的相互作用。情商能力包括感知、运用、理解和调节情绪的能力。EIB的动机或使用能力的动力是基于对成功的期望（情感自我效能）、效价（EIB的内在价值）和工具性（相信这种行为有助于实现预期结果）。机会是指组织文化、团队氛围和领导过程对EIB的情境影响。这些因素及其相互作用的机制将通过多层次的视角进行讨论。

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Emotionally Intelligent Behavior in Organizations: When Ability, Motivation, and Opportunity Meet

Drawing on the ability, motivation, and opportunity framework ( Boxall & Purcell, 2011 ), we describe individuals’ emotionally intelligent behavior (EIB) in organizations as emerging from the interaction of emotional intelligence (EI) ability, motivation for EIB, and the opportunity to engage in such behavior at work. EI ability encompasses the capacity to perceive, use, understand, and regulate emotions. Motivation for EIB or the impetus to use the abilities is based on expectancy of success (emotional self-efficacy), valence (intrinsic value of EIB), and instrumentality (belief that such behavior helps achieve desired outcomes). Opportunity refers to the contextual influences of organizational culture, team climate, and leadership processes on EIB. These factors and the mechanisms through which they interact are discussed through a multilevel perspective.

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来源期刊

Emotion Review PSYCHOLOGY, MULTIDISCIPLINARY-

CiteScore

6.60

自引率

3.70%

发文量

期刊介绍： Emotion Review is a fully peer reviewed scholarly journal. It adheres to a blinded peer review process in which the reviewer"s name is routinely withheld from the author unless the reviewer requests a preference for their identity to be revealed. All manuscripts are reviewed initially by the Editors and only those papers that meet the scientific and editorial standards of the journal, and fit within the aims and scope of the journal, will be sent for outside review. Emotion Review will focus on ideas about emotion, with "emotion" broadly defined. The Review will publish articles presenting new theories, offering conceptual analyses, reviewing the literature, and debating and critiquing conceptual issues.