The dual-channel model of technostress and miners' perceived safety performance: The role of emotion regulation strategies

This study investigates the relationship between technostress and miners' perceived safety performance in the context of intelligent coal mines. Using a questionnaire survey method, data were collected from 459 miners in Shaanxi, China. The study employs structural equation modeling to analyze the impact of technostress on perceived safety performance, revealing a dual impact: both challenging and hindering effects. The results demonstrate that technostress has a complex dual impact on miners' perceived safety performance, with both challenging and hindering types of technostress present. Moreover, the use of emotional regulation strategies can positively or negatively modulate this stress. Cognitive reappraisal enhances perceived safety performance, while expressive suppression weakens it. This study provides new insights into understanding the impact of technostress in intelligent coal mines and offers theoretical support for safety management practices. Future research should explore the generalizability of these findings across different mining environments and technological contexts.