Exploring the Role of Independent Living Workers in How Youth in Care Access and Utilize Technology

Digital inclusion is recognized as a “super social determinant of health” due to its impact on all other social determinants of health. Although it is well established that technology access and use play an important role in the transition to adulthood, less is known about the experiences of youth in substitute care who are participating in independent living services and how child welfare professionals support their healthy use of technology. This study examined the perspectives of independent living workers (n = 58) on technology use by youth in substitute care, and the ways in which workers facilitate technology access and use among youth on their caseload. Participants completed an online survey focused on four areas including (1) workers’ role in how youth access and use devices, (2) reports of youth on their caseload experiencing harm online, (3) perceptions of social media use among youth in care, and (4) workers’ exposure to and desire for training and support related to assisting the youth on their caseload with their use of social media. Results indicate that independent living workers are well positioned to play an important role in supporting both agencies and youth in technology use. These results emphasize the importance of support mechanisms and training initiatives tailored to address the evolving landscape of technology use among youth in care, especially as they prepare for the transition to adulthood. By understanding and leveraging the perspectives of independent living workers, agencies can better equip youth with the necessary skills and safeguards to navigate the digital world effectively as they transition into adulthood.