基于社区的卫生组织的组织健康素养评估结果。

Q2 Medicine
Health literacy research and practice Pub Date : 2025-01-01 Epub Date: 2025-03-07 DOI:10.3928/24748307-20250218-01
Melanie Stone, Jason Rosenfeld, Melissa Valerio-Shewmaker, Teresa Wagner DrPH
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引用次数: 0

摘要

背景:组织有责任减少认知需求并加强对患者和客户的健康素养支持,以改善对服务的理解、获取和使用。大多数关于组织健康素养(OHL)的研究都集中在传统的临床环境中,并没有为如何进行改变提供明确的方向。人们认识到,许多人从可信赖的社区组织寻求日常健康信息。这项试点研究的目的是指导社区卫生组织开展环境卫生知识普及评估,并将评估结果付诸实施,以制定卫生知识普及变革行动计划。活动简介:一项新的卫生扫盲承诺方案促进社区卫生组织对其内部和外部环境进行自我评估,以确定OHL的支持因素和障碍。调查结果为提供评估过程的最佳做法提供了依据。实施情况:来自10个参与组织的小团队进行了医院和保健中心健康素养环境自我评估,这些组织包括诊所等传统保健机构和社区中心和住房提供者等非传统保健机构。与各小组举行了有组织的讨论小组,以审查HLE2结果并制定OHL变化的行动计划。对调查结果的专题分析揭示了为正在进行的OHL研究中要考虑的行动提供信息的趋势。结果:各组织均能顺利完成HLE2。总体得分范围较低,表明有机会改善OHL。短期和长期行动的主题有重叠之处。所有主题都与OHL领域相一致,在这些领域,干预措施可以使服务更易于理解和获取。经验教训:这是已知的第一个包括非临床社区卫生组织的OHL研究。研究结果表明,OHL评估和相应的可操作变革计划的制定是社区组织需要和接受的。对OHL最佳做法的进一步研究应继续探索这些可信赖的环境,将其作为人们获得卫生信息和服务的资源。健康素养研究与实践[j].中国卫生科学,2025;9(1):e37-e45。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Findings From Performing an Organizational Health Literacy Assessment in Community-Based Health Organizations.

Background: Organizations have a responsibility to reduce cognitive demands and strengthen health literacy support for patients and clients to improve understanding, access, and use of services. Most studies of organizational health literacy (OHL) are focused on traditional clinical settings and do not provide clear direction on how to make change. It is recognized that many people seek their everyday health information from trusted community-based organizations. The aim of this pilot study was to guide community-based health organizations performing an environmental health literacy assessment and operationalize the results to create actions plans for health literacy change.

Brief description of activity: A novel health literacy Pledge Program facilitated community-based health organizations in performing a self-assessment of their internal and external environments to identify OHL supporting factors and barriers. Findings informed this offering of best practice for the assessment process.

Implementation: Small teams from the 10 participating organizations, which included traditional health care settings like clinics and non-traditional settings like community centers and housing providers, performed the Health Literacy Environment of Hospitals and Health Centers (HLE2) self-assessment. Structured discussion groups were held with the teams to review the HLE2 results and create an action plan for OHL change. Thematic analysis of the findings revealed trends to inform actions to be considered in ongoing OHL research.

Results: All organizations were able to successfully complete the HLE2. Score ranges overall were low, indicating opportunities for improving OHL. There was overlap with the themes of the short-term and long-term actions. All themes aligned with OHL domains in which interventions can make services more understandable and accessible.

Lessons learned: This is the first known OHL study that includes non-clinical community based-health organizations. Findings demonstrate that OHL assessment and corresponding development of plans for actionable change is needed and accepted by community-based organizations. Further research into OHL best practices should continue to explore these trusted settings as a resource where people receive health information and services. [HLRP: Health Literacy Research and Practice. 2025;9(1):e37-e45.].

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来源期刊
Health literacy research and practice
Health literacy research and practice Medicine-Medicine (all)
CiteScore
4.90
自引率
0.00%
发文量
37
审稿时长
36 weeks
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