探索儿童服务工作者对COVID-19的看法:创伤、联系和创造力

Q2 Medicine
Heather Boynton , Patricia Samson , Jo-Ann Vis , Benedicta Asante
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引用次数: 0

摘要

在2019冠状病毒病大流行期间,儿童福利领域的儿童服务工作者(CSWs)的任务是在各种政府规定和限制下提供服务,造成多种影响。目的探讨冠状病毒病疫情期间卫勤人员的生活经验。31名CSWs来自加拿大西部省份。方法采用7个焦点小组和4个访谈对一线和督导性社会服务人员进行参与行动研究。采用Braun和Clarke(2006)的主题分析方法和编码过程。结果调查结果揭示了困难和创伤的经历,以及工人的承诺、创造力和创新精神。技术是提供服务的必要资源和障碍。出现了三个主要主题和相关的分主题,包括:1)COVID的创伤,分主题:对csw的影响,对儿童和家庭的影响;2)实践背景问题,分主题:对政策和服务提供的影响,可及性和缺乏资源;3)联系、创造力和消除感知障碍,分主题,关系问题和创新实践。该研究强调了在疫情期间,政府限制、不一致的做法和政策实施、压力源和工作量增加以及死亡经历对csw的影响。我们看到,社工勇敢、有创意、有创新精神,在为儿童和家庭提供服务方面,也表现出勤奋、投入和坚持不懈的精神。对培训、实践和政策提出了建议。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Exploring children's services workers’ perceptions of COVID-19: Trauma, connection and creativity

Background

Children services workers (CSWs) in child welfare during the COVID-19 pandemic were tasked with providing services amidst various government mandates and restrictions causing a multitude of effects.

Objective

To examine the lived experience of CSWs practice during COVID-19.

Participants and setting

31 CSWs were recruited from a Western Province in Canada.

Methods

This participatory action research utilized 7 focus groups and 4 interviews with frontline and supervisory CSWs. Braun and Clarke's (2006) thematic analysis approach and coding processes were employed.

Results

The findings revealed difficult and traumatic experiences, along with the commitment, creativity and innovation of the workers. Technology was a necessary resource and a barrier in service delivery. Three main themes and associated subthemes that emerged included 1) the trauma of COVID, with subthemes: influences on CSWs, and influences on children and families, 2) practice context matters, with subthemes the impacts on policy and service delivery, and accessibility and lack of resources, and 3) connection, creativity, and removal of perceived barriers, with subthemes, relationships matter, and innovative practices.

Conclusions

The study highlighted how CSWs were affected during the pandemic by government restrictions, inconsistent practice and policy implementation, increased stressors, and workloads, and the experience of deaths. It was evident that CSWs were courageous, creative, and innovative, as well as hardworking, committed, and persevered in providing services to children and families. Recommendations for training, practice and policy are offered.
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来源期刊
Mental Health and Prevention
Mental Health and Prevention Medicine-Psychiatry and Mental Health
CiteScore
2.10
自引率
0.00%
发文量
22
审稿时长
24 days
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