YouTube和TikTok上正颌手术患者评价的比较。

Arianna Alvarado Garcia, Leah Rahman, Mathew J Gregoski, Ildeu Andrade
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摘要

目的:调查和比较TikTok (TT)和YouTube (YT)最受欢迎的推荐的教育价值,并通过对两个平台上涉及即将接受正颌手术的正畸患者的视频评论进行情绪分析,对观众的情绪反应进行分类。材料和方法:在TT和YT上使用特定的搜索短语进行两次不同的社交媒体搜索。对于每个搜索短语,从每个平台收集30个视频,并记录每个视频的观看数、点赞数和评论数等详细信息。然后使用信息完整性评分(ICS)评估每个视频的信息完整性。为每个视频收集一组评论,并使用Azure机器学习分配情感分析分数(SAS)。结果:TT有更多的观看、点赞和评论。YT视频的ICS显著高于TT (P < 0.0001)。评价平台间、短语组间的SAS差异无统计学意义(P < 0.05),观点、点赞、评论与SAS或ICS之间无关系。结论:由于发现的ICS值比TT高,YT在患者推荐信中有更高质量的信息。在两个平台上,患者的推荐并没有确定对潜在的患者意见有积极或消极的影响。正畸医生应该利用他们自己的TT档案,通过信息丰富的视频链接,帮助患者获得有意义的YT推荐。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Comparison of patient testimonials of orthognathic surgery on YouTube and TikTok.

Objectives: To investigate and compare the educational value of the most popular testimonials between TikTok (TT) and YouTube (YT), and to classify the emotional response of viewers through sentiment analysis of video comments on both platforms involving orthodontic patients who will undergo orthognathic surgery.

Materials and methods: Two distinct social media searches were conducted using specific search phrases on TT and YT. For each search phrase, 30 videos were gathered from each platform, and details such as number of views, likes, and comments were recorded for each video. Each video was then evaluated for completeness of information using an Information Completeness Score (ICS). A set of comments were collected for each video, and a Sentiment Analysis Score (SAS) was assigned using Azure Machine Learning.

Results: TT had a higher number of views, likes, and comments. YT videos had a significantly higher ICS than TT (P < .0001). No statistically significant difference was found when evaluating SAS between the platforms or across phrase groups (P > .05), and no relationship was found between views, likes, comments, and SAS or ICS.

Conclusions: YT had higher-quality information within patient testimonials posted due to higher ICS values found than TT. Patient testimonials were not determined to have a positive or negative influence on potential patient opinions in either platform. Orthodontists should leverage their own TT profiles to help direct patients toward meaningful YT testimonials through informative video links.

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