医疗服务提供者对衡量患者参与医疗服务的看法:对研究人员、临床医生、服务管理人员和政策制定者的访谈研究。

IF 2.7 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES
Bente Skovsby Toft, Trine Ellegaard, Berit Kjærside Nielsen, Camilla Blach Rossen, Jens Thusgaard Hørlück, Mette Spliid Ludvigsen, Hilary Louise Bekker, Lotte Ørneborg Rodkjær
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引用次数: 0

摘要

背景:目前有多种策略可用于评估服务提供者对患者医疗保健的参与情况。然而,在评估患者参与倡议时,对于最合适的测量工具还没有达成共识。本定性研究旨在探讨丹麦医疗保健系统中微观、中观和宏观层面的利益相关者对衡量患者参与医疗保健的看法:这项描述性、探索性研究采用了半结构式访谈和开放式问题,以了解参与者对患者参与和衡量工具的看法和经验。研究人员对参与者进行了有目的的抽样调查,其中包括决策者、研究人员和医疗专业人员(n = 20),他们在丹麦各机构的微观、中观和宏观层面上都有衡量患者参与医疗服务的经验。对数据进行了反思性主题分析:结果:确定了三大主题1) 确定患者参与实践的目的和衡量标准的一致性;2) 反思衡量标准的质量、匹配性和实用性;3) 认识到利益相关者范式之间的冲突。尽管人们对患者参与创新很感兴趣并持积极态度,但对患者参与的意义和价值的评价看法却不尽相同;部分原因是在选择评价标准、方法和措施时遇到了挑战:结论:研究结果表明,在设计患者参与计划的评估时,需要综合考虑所有主要利益相关者的观点。多方利益相关者方法的应用和多维评价的共同制作可能会为在医疗环境中选择评价标准和衡量工具提供一些共同点:丹麦数据保护局(1-16-02-400-21)2021 年 10 月 15 日。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Health service provider views on measuring patient involvement in healthcare: an interview study with researchers, clinicians, service managers, and policymakers.

Background: There are several strategies used to assess involvement in their healthcare across service providers. However, there is no consensus on the most appropriate measurement tool to use when evaluating patient involvement initiatives. This qualitative study aimed to explore the perspectives of stakeholders from micro, meso, and macro levels within the Danish healthcare system on measuring patient involvement in their healthcare.

Methods: This descriptive, explorative study employed semi-structured interviews with open-ended questions to elicit participants' views and experiences of patient involvement and measurement tools. A purposeful sample of participants was identified, to include decision makers, researchers, and health professionals (n = 20) with experiences of measuring patient involvement in healthcare at micro, meso, and macro levels across Danish organizations. Data underwent reflexive thematic analysis.

Results: Three main themes were identified: 1) Determining the purpose of patient involvement practices and measurement alignment; 2) Reflecting on the qualities, fit, and usefulness of measures; 3) Recognizing conflicting stakeholder paradigms. Despite the interest in and positive attitudes toward patient involvement innovations, views on the meaning and value of evaluating involvement varied; in part, this was attributable to challenges in selecting criteria, methods, and measures for evaluation.

Conclusion: The findings indicate the need to integrate the perspectives of all key stakeholders in designing the evaluation of patient involvement initiatives. The application of a multiple stakeholder approach and co-production of a multidimensional evaluation may provide some common ground for selecting evaluation criteria and measurement tools in the healthcare setting.

Trial registration: Danish Data Protection Agency (1-16-02-400-21) 15 October 2021.

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来源期刊
BMC Health Services Research
BMC Health Services Research 医学-卫生保健
CiteScore
4.40
自引率
7.10%
发文量
1372
审稿时长
6 months
期刊介绍: BMC Health Services Research is an open access, peer-reviewed journal that considers articles on all aspects of health services research, including delivery of care, management of health services, assessment of healthcare needs, measurement of outcomes, allocation of healthcare resources, evaluation of different health markets and health services organizations, international comparative analysis of health systems, health economics and the impact of health policies and regulations.
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