Video-based automatic people counting for public transport: On-bus versus off-bus deployment

Interest in Automatic People Counting (APC) for crowd detection and management is rapidly growing. While a range of Internet of Things (IoT) sensors and systems exist, video analytics is emerging as a particularly attractive option — especially for applications where more traditional methods of people counting are not available, unreliable or expensive. In this paper we focus on automatic people counting in the public transport context – specifically, rail replacement bus services – in which bus companies are typically contracted to provide bus services to replace train services during periods of planned and unplanned line disruption. This presents a particularly compelling use-case for video-based people counting, while also presenting unique challenges. Field trials are thus vital to the proper assessment of video-based APC solutions, however remain relatively scarce in the literature. While datasets to support research and benchmarking exist, these do not capture the intrinsic complexities of real-world deployment and the implications of selected configurations — in particular, on-vehicle versus off-vehicle use cases. In this paper, we evaluate our own video-based APC solution, representative of state-of-the-art approaches in the literature, in two separate extensive (i.e, multi-day) metropolitan field trials covering both on and off-bus use-cases. Through real-world deployment of the system in both settings, we highlight key differences with respect to APC accuracy, as well as other practical considerations, and the validity of underlying assumptions in both on and off-bus scenarios.