{"title":"公共关系和传播专业人员在组织支持感知下的主观幸福感","authors":"Anca Anton","doi":"10.1108/jcom-03-2024-0047","DOIUrl":null,"url":null,"abstract":"<h3>Purpose</h3>\n<p>The purpose of this paper is to examine and analyse subjective well-being among public relations (PR) and communication professionals by looking at several factors: employer and employee engagement, work culture and relationships, work–life balance and conflict, job satisfaction, well-being and networking and perceived gender discrimination and sexual harassment. Additionally, we examine and discuss them in the context of perceived organisational support (POS) and management-mediated well-being.</p><!--/ Abstract__block -->\n<h3>Design/methodology/approach</h3>\n<p>This paper examines several dimensions of well-being in the PR/comms industry in Romania: employer and employee engagement, work culture and relationships, work–life balance and conflict, job satisfaction, well-being and networking and perceived gender discrimination and sexual harassment. 117 adult respondents (male and female, full-time employed and freelancers, professionals from PR, advertising and corporate communications) filled-in a questionnaire developed within the EUPRERA Women in PR Network, which brings together communication and human resource (HR) perspectives.</p><!--/ Abstract__block -->\n<h3>Findings</h3>\n<p>The study revealed a gap between perceived and practical organisational support related to well-being. 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引用次数: 0
摘要
本文旨在研究和分析公共关系（PR）和传播专业人士的主观幸福感，研究的几个因素包括： 雇主和雇员的参与、工作文化和人际关系、工作和生活的平衡与冲突、工作满意度、幸福感 和人际关系网络，以及感知到的性别歧视和性骚扰。此外，我们还在感知到的组织支持（POS）和以管理为中介的幸福感的背景下对这些因素进行了研究和讨论。本文研究了罗马尼亚公关/通信行业幸福感的几个方面：雇主和雇员参与、工作文化和关系、工作与生活的平衡和冲突、工作满意度、幸福感和人际网络以及感知到的性别歧视和性骚扰。117 名成年受访者（男性和女性、全职雇员和自由职业者、公关、广告和企业传播专业人士）填写了欧盟公关行业妇女网络（EUPRERA Women in PR Network）编制的调查问卷，该网络汇集了传播和人力资源（HR）方面的观点。虽然情感支持得到了认可，但可操作的支持却较少。性别特有的挑战，如网络压力和性骚扰，在女性中更为普遍。年龄和经验对工作满意度有影响，成熟的专业人员对工作的满意度较高，但工作对个人时间的侵占较多。该行业的特点，包括在执行和管理层面的女性化，以及作为市场参与者的小型企业的主导地位，强调了在组织能力和资源的条件下，根据性别和年龄制定量身定制的幸福战略的必要性。
Subjective well-being of public relations and communication professionals in the context of perceived organisational support
Purpose
The purpose of this paper is to examine and analyse subjective well-being among public relations (PR) and communication professionals by looking at several factors: employer and employee engagement, work culture and relationships, work–life balance and conflict, job satisfaction, well-being and networking and perceived gender discrimination and sexual harassment. Additionally, we examine and discuss them in the context of perceived organisational support (POS) and management-mediated well-being.
Design/methodology/approach
This paper examines several dimensions of well-being in the PR/comms industry in Romania: employer and employee engagement, work culture and relationships, work–life balance and conflict, job satisfaction, well-being and networking and perceived gender discrimination and sexual harassment. 117 adult respondents (male and female, full-time employed and freelancers, professionals from PR, advertising and corporate communications) filled-in a questionnaire developed within the EUPRERA Women in PR Network, which brings together communication and human resource (HR) perspectives.
Findings
The study revealed a gap between perceived and practical organisational support related to well-being. While emotional support is acknowledged, actionable support is less present. Gender-specific challenges, such as networking stress and sexual harassment, were more prevalent among women. Age and experience influenced job satisfaction, with mature professionals reporting higher satisfaction but more work encroachment into personal time. The characteristics of the industry, including its feminisation at both executive and managerial levels and the predominance of small businesses as market actors, underscore the need for tailored well-being strategies based on gender and age conditioned by organisational capabilities and resources.
Practical implications
The results can be used by PR and communication managers in Romania to better understand the perception of their employees regarding well-being and to develop organisational support systems.
Originality/value
This is the first study addressing well-being and POS in the PR and communication industries in Romania.
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