员工信任、感知到的公正对任务绩效的影响:自主性和组织文化的中介和调节作用

IF 2.5 2区 工程技术 Q2 ENGINEERING, INDUSTRIAL
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引用次数: 0

摘要

本研究探讨了在阿联酋公共部门组织中,信任和感知到的公正对任务绩效的影响,强调了自主性的中介作用和组织文化的调节作用。目前对个人公平感和信任感如何影响公共部门实际成果的认识存在差距,因此本研究的动力来自于此。通过对 273 名公共部门员工的调查和结构方程建模,本研究证明了信任和感知到的公正如何显著提高任务绩效,而自主性则是关键的中介因素。组织文化在调节这些效应方面也发挥了复杂的作用,为社会交换理论的理论框架增添了一个文化背景层。本研究为这一领域做出了贡献,它提供了实证证据,支持增强自主性和正义感以提高公共部门员工的绩效。这一贡献尤为重要,因为它挑战了关于信任-自主关系的传统观点,并对组织文化的作用提出了新的见解。通过强调这些动态关系,本研究填补了文献中的一个重要空白,并提供了一个可指导未来研究和在类似情况下实际应用的模型。研究结果强调了在组织内部促进信任和感知公正的必要性,建议领导者将重点放在提高自主性上,并认真考虑组织文化的影响。这种方法有望提高任务绩效和员工满意度,从而促进公共部门更有效的行政管理和服务提供。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Employees trust, perceived justice, on task performance: Mediating and moderating role of autonomy and organizational culture

This study explores the impact of trust and perceived justice on task performance within UAE public sector organizations, emphasizing the mediating role of autonomy and the moderating effect of organizational culture. This research was driven by gaps in the current understanding of how individual perceptions of fairness and trust impact practical outcomes in the public sector. Through a survey of 273 public sector employees and structural equation modeling, this study demonstrates how trust and perceived justice significantly enhance task performance, with autonomy serving as a crucial mediator. Organizational culture also plays a complex role in moderating these effects, adding a cultural context layer to the theoretical framework grounded in social exchange theory. This study contributes to this field by providing empirical evidence supporting the enhancement of autonomy and justice perceptions to improve employee performance in the public sector. This contribution is particularly significant as it challenges traditional views on the trust-autonomy relationship and offers new insights into the role of organizational culture. By highlighting these dynamics, this study fills a crucial gap in the literature and also offers a model that can guide future research and practical applications in similar contexts. The findings underscore the necessity of fostering trust and perceived justice within organizations, recommending that leaders focus on enhancing autonomy and carefully consider the influence of organizational culture. This approach promises to improve task performance and employee satisfaction, thereby contributing to a more effective administration and service delivery in the public sector.

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来源期刊
International Journal of Industrial Ergonomics
International Journal of Industrial Ergonomics 工程技术-工程:工业
CiteScore
6.40
自引率
12.90%
发文量
110
审稿时长
56 days
期刊介绍: The journal publishes original contributions that add to our understanding of the role of humans in today systems and the interactions thereof with various system components. The journal typically covers the following areas: industrial and occupational ergonomics, design of systems, tools and equipment, human performance measurement and modeling, human productivity, humans in technologically complex systems, and safety. The focus of the articles includes basic theoretical advances, applications, case studies, new methodologies and procedures; and empirical studies.
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