COVID-19 大流行如何重塑远程心理学:意大利调查的启示

IF 3.6 2区 医学 Q1 HEALTH CARE SCIENCES & SERVICES
Fabiana Ruggiero , Eleonora Zirone , Denise Mellace , Benedetta Capetti , Maria Takeko Molisso , Roberta Ferrucci , Sergio Barbieri , Lucia Di Guida , Susanna Pizzo , Francesca Mameli
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引用次数: 0

摘要

2019 年冠状病毒病(COVID-19)大流行迅速推动了心理医疗服务的某些变革,从而推动了远程医疗服务方案的采用。我们在意大利进行了一项在线调查,以评估远程心理治疗的使用情况、态度、接受程度和培训需求,并了解视频会诊中患者与专业人员的互动情况,旨在为未来的心理医疗实践和政策提供参考。本研究的调查问卷于 2022 年 10 月 25 日至 2023 年 7 月 26 日在 "REDCap "平台上以匿名、自我报告的方式收集。共有 128 名精神卫生专业人员和 113 名患者完成了调查。在我们的样本中,69% 的患者和 79.7% 的精神卫生专业人员表示在 COVID-19 大流行期间使用过远程心理治疗;特别是,84.6% 的患者和 95.1% 的专业人员选择了视频咨询模式。数据显示,参与者对这一交流工具表示非常满意。满意度的提高与互动质量的提高以及体验质量的提高成正比。影响视频会诊体验的关键因素包括沟通方式、信息完整性、以病人为中心和舒适度,强调了专业人员与病人之间关系的核心作用,而这种关系实质上仍然是心理治疗过程中的一个关键因素。这些研究结果强化了继续完善和扩展远程心理学服务的必要性,从而凸显了将创新技术融入心理健康实践的潜力。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
How the COVID-19 pandemic reshaped telepsychology: Insights from an Italian survey

The coronavirus disease 2019 (COVID-19) pandemic rapidly boosted the introduction of certain changes in mental healthcare services, consequently driving up the adoption of remote care delivery options. We conducted an online Italian survey to evaluate telepsychology use, attitudes, acceptance, and training needs, as well as to understand patient-professional interactions in video-consultations, aiming to inform future mental healthcare practices and policies. The current study's survey responses were collected using an anonymous, self-reported questionnaire on the ‘REDCap’ platform from 25 October 2022 to 26 July 2023. In total, 128 mental health professionals and 113 patients completed the survey. In our sample, 69 % of patients and 79.7 % of mental health professionals reported having used telepsychology during COVID-19 pandemic; in particular, 84.6 % of patients and 95.1 % of professionals selected video-consultation modality. Data showed that participants expressed high satisfaction with this communication tool. The increase in satisfaction was directly proportional to increase in the quality of interactions and in relation to the quality of the experiences. The critical factors influencing the video-consultation experience include communication style, information completeness, patient-centredness, and the comfort underscoring the central role of the professional-patient relationship, which, substantially, remains a key element in the psychological treatment process. These findings reinforce the need for continued refinement and expansion of telepsychology services, thus highlighting the potential for integrating innovative technologies into mental health practise.

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来源期刊
CiteScore
6.50
自引率
9.30%
发文量
94
审稿时长
6 weeks
期刊介绍: Official Journal of the European Society for Research on Internet Interventions (ESRII) and the International Society for Research on Internet Interventions (ISRII). The aim of Internet Interventions is to publish scientific, peer-reviewed, high-impact research on Internet interventions and related areas. Internet Interventions welcomes papers on the following subjects: • Intervention studies targeting the promotion of mental health and featuring the Internet and/or technologies using the Internet as an underlying technology, e.g. computers, smartphone devices, tablets, sensors • Implementation and dissemination of Internet interventions • Integration of Internet interventions into existing systems of care • Descriptions of development and deployment infrastructures • Internet intervention methodology and theory papers • Internet-based epidemiology • Descriptions of new Internet-based technologies and experiments with clinical applications • Economics of internet interventions (cost-effectiveness) • Health care policy and Internet interventions • The role of culture in Internet intervention • Internet psychometrics • Ethical issues pertaining to Internet interventions and measurements • Human-computer interaction and usability research with clinical implications • Systematic reviews and meta-analysis on Internet interventions
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