揭穿姑息关怀误区：评估人工智能聊天机器人的性能（ChatGPT vs. Google Gemini）

IF 1.1 Q4 HEALTH CARE SCIENCES & SERVICES

Indian Journal of Palliative Care Pub Date : 2024-08-09 DOI:10.25259/ijpc_44_2024

P. Gondode, Vaishali Mahor, Deepa Rani, Rupavath Ramkumar, Pooja Yadav

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引用次数: 0

摘要

姑息关怀在综合医疗保健中发挥着至关重要的作用，然而患者和护理人员的误解却阻碍了服务的获取。人工智能（AI）聊天机器人为揭穿误解和提供准确信息提供了潜在的解决方案。本研究旨在评估人工智能聊天机器人 ChatGPT 和 Google Gemini 在揭穿姑息治疗误区方面的有效性。研究汇编了 30 个反映姑息治疗常见误解的陈述。ChatGPT 和 Google Gemini 针对每条陈述生成回复，并由姑息关怀专家对回复的准确性进行评估。计算了灵敏度、阳性预测值、准确度和精确度，以评估聊天机器人的性能。ChatGPT 对 30 条语句中的 28 条进行了准确分类，真实阳性率为 93.3%，真实阴性率为 3.3%。谷歌双子座达到了完美的准确率，对所有 30 条语句都进行了正确分类。统计测试表明，聊天机器人的分类没有明显差异。ChatGPT 和 Google Gemini 在揭穿姑息治疗误区方面都表现出很高的准确性。这些研究结果表明，人工智能聊天机器人有可能有效地消除误解，提高病人对姑息治疗的教育和认识。

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Debunking Palliative Care Myths: Assessing the Performance of Artificial Intelligence Chatbots (ChatGPT vs. Google Gemini)

Palliative care plays a crucial role in comprehensive healthcare, yet misconceptions among patients and caregivers hinder access to services. Artificial Intelligence (AI) chatbots offer potential solutions for debunking myths and providing accurate information. This study aims to evaluate the effectiveness of AI chatbots, ChatGPT and Google Gemini, in debunking palliative care myths. Thirty statements reflecting common palliative care misconceptions were compiled. ChatGPT and Google Gemini generated responses to each statement, which were evaluated by a palliative care expert for accuracy. Sensitivity, positive predictive value, accuracy, and precision were calculated to assess chatbot performance. ChatGPT accurately classified 28 out of 30 statements, achieving a true-positive rate of 93.3% and a true-negative rate of 3.3%. Google Gemini achieved perfect accuracy, correctly classifying all 30 statements. Statistical tests showed no significant difference between chatbots’ classifications. Both ChatGPT and Google Gemini demonstrated high accuracy in debunking palliative care myths. These findings suggest that AI chatbots have the potential to effectively dispel misconceptions and improve patient education and awareness in palliative care.

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来源期刊

Indian Journal of Palliative Care HEALTH CARE SCIENCES & SERVICES-

CiteScore

2.30

自引率

0.00%

发文量

期刊介绍： Welcome to the website of the Indian Journal of Palliative Care. You have free full text access to recent issues of the journal. The links connect you to •guidelines and systematic reviews in palliative care and oncology •a directory of palliative care programmes in India and IAPC membership •Palliative Care Formulary, book reviews and other educational material •guidance on statistical tests and medical writing.