Dr Sumedha Dutta, Asha Thomas, Atul Shiva, Armando Papa, Maria Teresa Cuomo
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引用次数: 0
摘要
目的鉴于为适应全球大流行病的新情况而对工作场所进行的重塑,必须以全新的视角审视知识密集型组织中的知识隐藏(KH)行为。在此背景下,通过知识工作者(KWs)的知识隐藏行为的中介作用,研究了作为知识隐藏前因的工作场所排斥(WO)与作为知识隐藏后果的静默辞职(QQ)之间的关系。使用 SMART-PLS 4.0 软件进行偏最小二乘法结构方程建模(PLS-SEM),确定了 WO 对 KH 和 QQ 的显著影响。KH 对 WO 和 QQ 之间的关系起着重要的中介作用,突出了其关键的中介作用。通过综合应用 PLS-SEM 和必要条件分析(NCA),利用必要逻辑检验了 WO 和 KH 对 QQ 的影响。此外,NCA 证实 WO 是提供 QQ 变异的关键预测变量,其次是 KH。本研究通过实证确定了 QQ 的前因--WO 和 KH,从而丰富了 QQ 的新兴文献。在方法论上,本文通过确定 WO 是 QQ 的必要条件,给出了将 PLS-SEM 和 NCA 结合使用以研究 QQ 的模型。所选构念相互关系的证据可帮助组织起草领导力计划,以遏制 KH 和 QQ 行为。
The hustle behind knowledge: role of workplace ostracism and knowledge hiding towards quiet quitting in knowledge-intensive organisations
Purpose
Given the workplace’s reinvention to accommodate the global pandemic’s novel conditions, knowledge hiding (KH) behaviour in knowledge-intensive organisations must be examined from a fresh perspective. In this context, the relationship between workplace ostracism (WO) as KH’s antecedent and quiet quitting (QQ) as its consequence is undertaken via the mediating role of KH behaviour among knowledge workers (KWs).
Design/methodology/approach
Through stratified sampling, data from 649 KWs is obtained to test the model. Partial least squares structural equation modelling (PLS-SEM) using SMART-PLS 4.0. software establishes a significant influence of WO on KH and QQ. KH significantly mediates the relationship between WO and QQ, highlighting its critical intermediary role PLSPredict evaluates the model’s predictiveness. WO and KH’s effects on QQ are examined using necessity logic by collectively applying PLS-SEM and necessary condition analysis (NCA).
Findings
The model wherein WO plays a significant role in increasing KH and QQ, with KH as a partial mediator in the relationship, has high predictive relevance. Moreover, NCA confirms WO as the key predictor variable that provides variance in QQ, followed by KH. The Importance-performance map analysis technique supports the study’s managerial implications.
Originality/value
This study enriches QQ’s emerging literature by empirically identifying its antecedents-WO and KH. Methodologically, this paper gives a model for using PLS-SEM and NCA together in relation to QQ by identifying WO as its necessary condition. Evidence of selected constructs’ interrelationships may help organisations draft leadership programmes to curtail KH and QQ behaviour.
期刊介绍:
Knowledge Management covers all the key issues in its field including:
■Developing an appropriate culture and communication strategy ■Integrating learning and knowledge infrastructure
■Knowledge management and the learning organization
■Information organization and retrieval technologies for improving the quality of knowledge
■Linking knowledge management to performance initiatives ■Retaining knowledge - human and intellectual capital
■Using information technology to develop knowledge management ■Knowledge management and innovation
■Measuring the value of knowledge already within an organization ■What lies beyond knowledge management?