流媒体视角下的互联网公司海外内容运营管理 Tiktok 案例研究

Zhihui Xing
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引用次数: 0

摘要

随着科技的进步,人们利用流媒体平台进行娱乐和信息提取已成为一种普遍现象。然而,由于国内用户的逐渐饱和,互联网企业纷纷将目光投向海外。虽然关于互联网企业出海之路的研究很多,但对于出海后的内容运营管理却鲜有涉及。本文围绕互联网企业内容产品走向海外的难点,以字节跳动旗下的 TikTok 为例,分析其在内容运营管理方向上的策略。通过分析发现,视频产品海外内容运营的痛点主要在于内容跨界时产生的文化折扣和用户留存率。究其原因,可能是企业在产品设计时没有充分对潜在用户进行准确的画像分析和视频推送机制的设计,而是直接套用国内的经验进行海外市场的推广。因此,经过对 TikTok 案例产品的详细分析,可以得出结论:利用内外部运营分离和用户驱动的本地化,可以有效优化上述问题,帮助产品在全球范围内成功推广。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Overseas Content Operation Management of Internet Companies in The Perspective of Streaming Media A Case Study of Tiktok
With the advancement of technology, it is now common for people to use streaming platforms for entertainment and information extraction. However, due to the gradual saturation of domestic users, Internet companies have cast their horizons overseas. Although there has been a lot of research about the path of Internet companies to go overseas, the management of content operation after going overseas has rarely been addressed. This paper focuses on the difficulty for Internet companies to go overseas with content products and takes TikTok under ByteDance as an example to analyze the strategy in the direction of content operation and management. Through analysis, it is found that the pain points of overseas content operation of video products mainly lie in the cultural discount and user retention rate generated when content crosses over. The cause of the problem may be that the company did not fully conduct an accurate portrait analysis of potential users and the design of the video push mechanism in product design, but directly applied experience in China to promote the overseas market. Therefore, after a detailed analysis of TikTok case products, it is concluded that the above problems can be effectively optimized using internal and external operational separation and user-driven localization, to help the product be successfully promoted on a global scale.
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