从学生视角探讨聊天软件在高等教育中的全球影响

Aleksander Aristovnik
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摘要

2022 年 11 月推出的 ChatGPT 标志着人工智能在高等教育中的关键时刻,引发了教育工作者和研究人员的兴奋和怀疑。这种先进的人工智能能够模拟类似人类的对话,并提供翔实的回复,这促使人们开始探索如何增强包括公共管理在内的各学科的学习体验。然而,人工智能的偏见、数据隐私以及在教育环境中更多依赖人工智能技术所带来的影响等问题让这种探索有所收敛。本文将重点探讨和分析这些领域在人工智能应用和影响方面的差异。论文详细介绍了卢布尔雅那大学公共管理学院和一个国际联盟开展的 "学生对 ChatGPT 的看法 "调查,该调查在全球范围内获得了超过 23,000 份回复。该调查研究了 ChatGPT 对学生学习体验、学业成绩、技能发展(如批判性思维和写作)、情感反应以及教育领域人工智能伦理观的影响。调查采用了详细的问卷形式,结合了定量和定性方法,以捕捉学生的各种互动和对 ChatGPT 的看法。预计调查结果将揭示 ChatGPT 在教育领域的变革作用,研究其在辅导、协作学习和语言技能发展等领域的潜力。此外,调查还旨在探索学生受 ChatGPT 影响的学习动机和参与度,同时解决与使用 ChatGPT 有关的挑战和问题,如准确性和潜在的滥用。最后,本文旨在通过全面了解全球学生对 ChatGPT 的看法,为正在进行的关于人工智能在教育中的作用的对话做出贡献。本文所获得的见解将有助于教育工作者、政策制定者和人工智能开发人员了解和驾驭人工智能在高等教育中的复杂局面,从而塑造未来的教育战略和应用。对不同学术领域之间差异的关注将进一步丰富这种理解,从而提供一个细致入微的视角,了解 ChatGPT 在不同学科之间的影响是如何变化的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
EXPLORING THE GLOBAL IMPACT OF CHATGPT IN HIGHER EDUCATION FROM STUDENTS PERSPECTIVE
The introduction of ChatGPT in November 2022 marked a pivotal moment in AI's role in higher education, sparking a mix of excitement and skepticism among educators and researchers. This advanced AI's ability to simulate human-like conversations and provide informative responses has led to its exploration for enhancing learning experiences across various disciplines, including public administration. However, this exploration is tempered by concerns over issues like AI bias, data privacy, and the implications of increased reliance on AI technologies in educational settings. Emphasis on the differences between these fields in terms of AI application and impact will be explored and analyzed. The paper details the "Students' Perception of ChatGPT" survey conducted by the Faculty of Public Administration at the University of Ljubljana and an international consortium, which garnered over 23,000 responses globally. The survey investigated ChatGPT's influence on students' learning experiences, academic performance, skill development (such as critical thinking and writing), emotional responses, and ethical perspectives on AI in education. Utilizing a detailed questionnaire format, the survey combined both quantitative and qualitative methods to capture diverse student interactions and perceptions of ChatGPT. The findings are anticipated to shed light on ChatGPT's transformative role in education, examining its potential in areas like tutoring, collaborative learning, and language skill development. Additionally, the survey aims to explore students' motivations and engagement in learning processes influenced by ChatGPT, while also addressing the challenges and concerns related to its use, such as accuracy and potential misuse. Finally, the paper seeks to contribute to the ongoing dialogue about AI's role in education by providing a comprehensive view of global student perspectives on ChatGPT. The insights gained are expected to be instrumental for educators, policymakers, and AI developers in understanding and navigating the complex landscape of AI in higher education, thereby shaping future educational strategies and applications. The added focus on the differences among various academic fields will further enrich this understanding, offering a nuanced view of how ChatGPT's impact varies across disciplines.
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