移动社交网络支持下的数字金融对商业银行营销管理的影响

Can Huang, Jun Yao, Wencun Wang, Di Zhao
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引用次数: 0

摘要

商业银行数字金融营销业务管理的业务模式、应用技术、服务场景都应向数字化转型,形成数字化、移动化的数字金融营销产品服务模式,提升营销管理效果。这需要在数字金融和移动社交网络的背景下进行。本文首先探讨了商业银行营销管理的基本原理和移动社交网络的数字金融模式,研究数字化和移动化营销管理对商业银行的影响。其次,建议移动社交网络和数字金融共同发挥作用,更好地服务于商业银行营销服务和运营的需要。为此,借助移动社交网络实现商业银行营销管理的数字金融机制模型。最后,本文研究了商业银行通过移动社交网络向客户销售服务平台的频率以及数字金融在这一领域的活动。研究结果显示,商业银行的移动数字金融营销服务率较低,但活跃用户数量可观。移动社交网络和数字金融营销工具根据消费者的喜好推送金融产品,可以提高营销管理的有效性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Influence of Digital Finance on the Marketing Management of Commercial Banks under the Support of Mobile Social Network
The business model, application technology, and service scene of digital financial marketing business management of commercial banks should be transformed into digital form, and a digital and mobile digital financial marketing product service model should be formed to improve the marketing management effect. This should be done against the backdrop of digital finance and mobile social networks. This paper first discusses the fundamentals of commercial bank marketing management and the digital financial model of mobile social networks to examine the impact of digital and mobile marketing management on commercial banks. Second, it is suggested that mobile social networks and digital finance work together to better serve the needs of commercial banks' marketing services and operations. To that end, a mechanism model of digital finance for commercial banks' marketing management is implemented with the aid of mobile social networks. Finally, this paper examines the frequency with which commercial banks sell their service platforms to clients through the mobile social networks and the activities of digital finance in this area. According to the findings, commercial banks' mobile digital financial marketing has a low service rate but a significant number of active users. Mobile social networks and digital financial marketing tools that push financial products in accordance with consumer preferences can increase the effectiveness of marketing management.
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