EAP视角下企业员工心理健康与工作效率探析

Liying Wang, Shahnaz Sheibani
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摘要

在全球经济快速发展的背景下,企业竞争的加剧使员工心理健康成为影响组织绩效和员工福祉的关键因素。员工援助计划(EAP)作为结构化的心理健康支持服务,越来越受到企业和学术界的关注。EAP 不仅旨在解决员工的心理问题,还努力提高他们的工作效率和整体满意度。EAP 通过提供心理咨询、压力管理和其他综合服务,有效缓解工作压力,促进心理健康,从而提高企业的生产力和竞争力。研究强调,心理健康与工作效率之间存在显著的正相关关系。保持健康的心理状态有利于员工保持高绩效,减少因心理问题导致的旷工和人员流失。随着企业越来越重视员工的心理健康,EAP 在全球的应用也越来越广泛。然而,企业在实施过程中面临着各种挑战,如保护员工隐私、参与率低、资源限制等。因此,探讨 EAP 对员工心理健康和工作效率的影响,分析实施过程中遇到的挑战,并制定相应的策略,对于优化管理实践和提高企业运营效率至关重要。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Exploring the Psychological Health and Work Efficiency of Enterprise Employees under the EAP Perspective
Against the backdrop of rapid global economic advancement, intensifying corporate competition has made employee mental health a pivotal factor affecting both organizational performance and employee well-being. Employee Assistance Programs (EAPs), as structured mental health support services, have garnered increasing attention from corporate entities and academia alike. EAPs not only aim to address employees' psychological issues but also strive to enhance their work efficiency and overall satisfaction. By offering psychological counseling, stress management, and other comprehensive services, EAPs effectively alleviate workplace stress, promote mental well-being, and consequently elevate corporate productivity and competitiveness. Research underscores a significant positive correlation between mental health and work efficiency. Maintaining a healthy psychological state facilitates sustained high performance among employees, mitigating absenteeism and turnover stemming from psychological issues. As businesses increasingly prioritize employee mental health, the global adoption of EAPs is becoming more widespread. However, enterprises face various challenges in implementation, such as safeguarding employee privacy, low participation rates, and resource constraints. Thus, exploring the impact of EAPs on employee mental health and work efficiency, analyzing challenges encountered during implementation, and devising corresponding strategies are crucial for optimizing management practices and enhancing operational efficiency in enterprises.
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