采用混合方法了解来自不同种族背景的亚裔美国移民在医疗机构中的语言翻译服务。

IF 1.2 4区 医学 Q4 HEALTH POLICY & SERVICES
Paula Lozano, Zachary Veitch, MaryGrace Sharp, Alia Southworth, Fornessa T Randal, Karen E Kim
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引用次数: 0

摘要

背景:亚裔美国人(AA)在获得医疗保健服务方面面临着文化和语言障碍,导致其健康状况不佳。本研究调查了亚裔美国人在医疗机构中使用语言翻译服务(LIS)的经历:我们采用混合方法,在 2023 年 4 月至 9 月期间进行了一次社区调查(N=401)和七个焦点小组。我们使用安徒生模型来了解 AA 族人的 LIS 体验,并计算了倾向性因素(即社会人口因素和对 LIS 的态度)、有利因素(即感知障碍)和需求因素(即对 LIS 的感知需求)的描述性统计。焦点小组采用修改后的模板文本分析方法进行分析:定量和定性分析发现,尽管美国有色人种承认 LIS 的益处和需求,但各种障碍(如预约时缺乏翻译人员)使这些群体无法获得这些服务:本研究的结果将有助于为在医疗保健系统内寻求改善 LIS 的干预措施提供信息。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A Mixed-methods Approach to Understanding Language Interpretation Services in Health Care Settings among Asian American Immigrants from Diverse Ethnic Backgrounds.

Background: Asian Americans (AA) face cultural and linguistic barriers to health care access, resulting in poor health outcomes. This study investigates the experiences of AAs using language interpretation services (LIS) in health care settings.

Methods: Using a mixed-methods approach, we conducted a community survey (N=401) and seven focus groups between April and September 2023. We use the Andersen model to understand the experience around LIS for AAs and calculated descriptive statistics for predisposing (i.e., sociodemographic factors and attitudes toward LIS), enabling (i.e., perceived barriers), and need factors (i.e., perceived need for LIS). Focus groups were analyzed using a modified template approach to text analysis.

Results: Quantitative and qualitative analyses found that although AAs recognize the benefits and need for LIS, various barriers (e.g., lack of interpreters when booking an appointment) preclude these communities from accessing these services.

Conclusions: Results from this study will help inform interventions that seek to improve LIS within health care systems.

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来源期刊
CiteScore
2.00
自引率
7.10%
发文量
154
期刊介绍: The journal has as its goal the dissemination of information on the health of, and health care for, low income and other medically underserved communities to health care practitioners, policy makers, and community leaders who are in a position to effect meaningful change. Issues dealt with include access to, quality of, and cost of health care.
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