目标管理 (MBO) 是否仍然适用?

George Kassar
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引用次数: 0

摘要

绩效管理是 "通过将每个人的绩效和目标与组织的总体使命和目标联系起来,识别、衡量和发展组织绩效的持续过程"(Aguinis,2023 年)。在人力资源和项目管理实践中,最著名的战略方法之一是目标管理(MBO),它可以更好地与组织目标保持一致,并改进绩效指标(Schmidt 等人,2017 年;Farndale 和 Kelliher,2013 年)。本文是一篇文献综述和立场文件的混合文章,将探讨MBO模式(由彼得-德鲁克于1954年推广)在提出70年后的今天,即2024年的潜在相关性。MBO 模式实际上是一种战略管理方法,主要基于主管和员工之间的合作,以确定明确、可衡量和可实现的组织目标(德鲁克,1954 年)。我们将综合各种学术著作,探讨 MBO 的基本组成部分--目标设定、参与式决策、行动规划、定期审查和绩效评估--如何在现代绩效管理实践中继续对员工行为和产出产生积极影响(George 等,2021 年;Starbuck,2017 年)。这将包括对旨在提高组织效率和员工绩效的其他方法的研究综述,包括卡普兰和诺顿(1998 年)提出的平衡计分卡、因能够提供全面评估而被广泛使用的 360 度反馈概念(Garavan 等人,1997 年;Gruman 和 Saks,2011 年)。1997 年,Gruman 和 Saks,2011 年),以及英特尔引入并在谷歌推广的目标和关键结果(OKRs)(Schleicher 等人,2018 年),还有结合了敏捷性、灵活性、频繁反馈和目标设定原则的敏捷绩效管理(Poister,2010 年)。其目的是全面了解 MBO 的传统及其对现代商业挑战和技术进步的潜在适应性,使其与当代组织绩效管理实践保持一致。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Is Management by Objectives (MBO) still relevant?
Performance management is “a continuous process of identifying, measuring and developing performance in organizations by linking each individual’s performance and objectives to the organization’s overall mission and goals” (Aguinis 2023). One of the most known strategic approaches within HR and PM practices, is the Management by Objectives (MBO), which can lead to better alignment with organizational goals and improved performance metrics (Schmidt et al. 2017, Farndale and Kelliher 2013). This communication, a hybrid of a literature overview and position paper, will examine the potential relevance of the MBO model - which was popularized by Peter Drucker back in 1954 - today in 2024; after 70 years after its introduction. The MBO model is in fact a strategic management approach mostly based on the collaboration between supervisors and employees in defining clear, measurable, and achievable organizational goals (Drucker 1954) . We will synthesizes various scholarly works to explore how MBO’s fundamental components – goal setting, participatory decision-making, action planning, periodic review, and performance appraisal – continue to positively impact employee behaviour and output in modern performance management practices (George et al. 2021, Starbuck 2017) . This would includes overviewing studies that examines other approaches designed to enhance organizational effectiveness and employee performance, including the Balanced Scorecard introduced by Kaplan and Norton (1998), the concept of 360-degree feedback widely used for their ability to provide comprehensive evaluations (Garavan et al. 1997, Gruman and Saks 2011), as well as Objectives and Key Results (OKRs) introduced at Intel and popularized by Google (Schleicher et al. 2018), along with and Agile Performance Management which combines principles of agility, flexibility, with frequent feedback, and goal-setting (Poister 2010). The aim is to provide a comprehensive understanding of MBO’s legacy and its potential adaptability to modern business challenges and technological advancements so as it aligns with contemporary organizational performance management practices.
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