平台和信任是共享经济的两根支柱

Kinga Szabó
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摘要

过去二十年来,在信息技术革命的推动下,以平台共享为基础的经济模式使传统的商业实践、全球资本主义和社会价值观发生了根本性转变。平台及其所有功能取代了组织形式的作用,因为它们将能力和财产未得到充分利用的陌生人与需要这些能力和财产的人聚集在一起,而无需寻求所有权。整个经济生态系统--营销技术、商业惯例、供应链和消费习惯--都发生了重大转变。消费者的行为正在迅速发生变化,他们希望通过互联网适当、高效地获取商品和服务,而不需要承担所有权带来的经济、情感和后勤负担。信任的半径最初仅限于家人、朋友和当地社区,现在则包括语言不通、身处不同国家的陌生人。由数字身份(DI)和信任与声誉信息(TRI)驱动的信任已经实现了几年前被认为不可思议甚至不可能实现的事情。在新技术与国际法律框架相结合的基础上,信任的进一步扩大和深化有可能改写现代资本主义和社会价值观。本文介绍了平台在共享经济发展中的作用、信任在促进此类平台发展中的作用,以及设计良好的平台在促进和培养信任方面的作用,而信任对于促进和维持共享经济模式至关重要。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Platforms and trust as two columns of sharing economy
In the past two decades, economic models based on platform-based sharing, driven by the IT revolution, have caused a fundamental shift in traditional business practice, global capitalism, and societal values. The platform, along with all its features, has taken over the role of the organizational form since they have brought together strangers with under-utilized capacities and belongings, with those who need them without looking for ownership. The entire economic ecosystem - marketing techniques, business practices, supply chains, and consumption habits - has undergone a significant transformation. Consumer behavior is changing rapidly, and consumers are looking for appropriate and efficient access to goods and services through the Internet, without the financial, emotional, and logistical burdens of ownership. The radius of trust which was initially confined to family, friends, and local communities; now encompasses strangers who do not speak a common language and who are in different countries. Trust driven by Digital Identity (DI) and Trust and Reputation Information (TRI) have enabled what was considered unbelievable or even impossible some years ago. Further expansion and deepening of trust, based on new technologies combined with the international legal framework, has the potential to rewrite modern capitalism and societal values. This paper introduces the role of platforms in the evolution of the sharing economy, the role of trust in promoting such platforms, and the role of well-designed platforms in fostering and nurturing trust which is essential for promoting and sustaining sharing economy models.
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