社交媒体上女性广告传播的效果:品牌承诺和动机归因如何影响品牌资产和认可结果

C. Rudeloff, Joke Bruns
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引用次数: 0

摘要

目的随着良心品牌的重要性日益凸显,企业在社交媒体传播中越来越多地采用女性赋权的信息。然而,这并非没有风险,因为利益相关者可能会对 "洗白女性 "产生怀疑。研究结果表明,与象征性品牌承诺相比,慈善性品牌承诺和明确的品牌承诺对品牌资产和背书结果有更积极的影响。此外,研究还发现,企业女性广告信息的动机归因会缓和信息策略对代言结果的影响。原创性/价值以往有关女性广告效果的研究都倾向于短期绩效因素,如购买意向。本研究通过考察女性广告对品牌资产等更具战略性的无形资产的影响,为相关文献做出了贡献。此外,迄今为止,有关女性广告效果的研究主要侧重于受众特征的影响,而较少关注传播者方面,而本研究则揭示了不同信息传播策略在有效传播女性广告方面的潜力。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Effectiveness of femvertising communications on social media: how brand promises and motive attributions impact brand equity and endorsement outcomes
PurposeWith the growing importance of conscientious branding, companies are increasingly adopting messages of female empowerment in their social media communications. However, this is not without risk, as stakeholders may be suspicious of femwashing. Therefore, companies need to develop appropriate messaging strategies to increase the effectiveness of their femvertising communications.Design/methodology/approachA between-subjects 3 × 1 online experiment was conducted to examine the influence of different messaging strategies (symbolic, philanthropic and explicit brand promises) and respective stakeholders' attributions of a company’s femvertising motives on brand equity and endorsement outcomes.FindingsThe results show that philanthropic and explicit brand promises have more positive effects on brand equity and endorsement outcomes than symbolic brand promises. In addition, motive attributions towards the firm’s femvertising messages were found to moderate the influence of message strategies on endorsement outcomes.Originality/valuePrevious research on the effects of femvertising has been inclined towards short-term performance factors like purchase intentions. This study contributes to the literature by examining its impacts on more strategic intangible assets such as brand equity. Furthermore, while prior studies on femvertising effects have so far focused primarily on the influence of recipients’ characteristics and less on the side of the communicators, this study illuminates the potential of different messaging strategies for effective femvertising communicating.
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