技术压力与脱离知识共享:从流行前和流行中的数据集中获得的启示

IF 6.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE
Monalisa Mahapatra, Dianne P. Ford
{"title":"技术压力与脱离知识共享:从流行前和流行中的数据集中获得的启示","authors":"Monalisa Mahapatra, Dianne P. Ford","doi":"10.1108/jkm-08-2023-0711","DOIUrl":null,"url":null,"abstract":"<h3>Purpose</h3>\n<p>This study aims to examine a common failure in knowledge sharing, called disengagement from knowledge sharing (DKS), and investigates how technostress may contribute to this unintentional withholding of knowledge for knowledge workers. The authors apply the Job Demands-Resources (JD-R) model to explain the dual path of technostress creators and inhibitors on DKS via burnout and job engagement. The authors also examine how the pandemic and the changes in remote work and information and communication technology (ICT)-related stress may have impacted DKS.</p><!--/ Abstract__block -->\n<h3>Design/methodology/approach</h3>\n<p>Using a time-lag survey, two independent samples of knowledge workers who use information and communication technologies for their jobs were surveyed during early 2020 and mid-2021. Analyses were completed with partial least squares-structural equation modelling.</p><!--/ Abstract__block -->\n<h3>Findings</h3>\n<p>Technostress (via the JD-R model) explained DKS. Technostress creators were positively associated with burnout, which was in turn positively related to DKS. Technostress inhibitors were positively associated with job engagement, which in turn was also positively related to disengagement to knowledge sharing. Technostress inhibitors were negatively associated with burnout. Results from the multigroup analysis indicated that technostress inhibitors had a stronger relationship with engagement pre-pandemic than mid-pandemic.</p><!--/ Abstract__block -->\n<h3>Originality/value</h3>\n<p>This research addresses a more common source of knowledge sharing failures and illustrates how ICTs may impact this DKS via burnout and job engagement. In addition, this research captures a change in relationships associated with the pandemic.</p><!--/ Abstract__block -->","PeriodicalId":48368,"journal":{"name":"Journal of Knowledge Management","volume":null,"pages":null},"PeriodicalIF":6.6000,"publicationDate":"2024-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Technostress and disengagement from knowledge sharing: insights from pre-pandemic and mid-pandemic data sets\",\"authors\":\"Monalisa Mahapatra, Dianne P. Ford\",\"doi\":\"10.1108/jkm-08-2023-0711\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<h3>Purpose</h3>\\n<p>This study aims to examine a common failure in knowledge sharing, called disengagement from knowledge sharing (DKS), and investigates how technostress may contribute to this unintentional withholding of knowledge for knowledge workers. The authors apply the Job Demands-Resources (JD-R) model to explain the dual path of technostress creators and inhibitors on DKS via burnout and job engagement. The authors also examine how the pandemic and the changes in remote work and information and communication technology (ICT)-related stress may have impacted DKS.</p><!--/ Abstract__block -->\\n<h3>Design/methodology/approach</h3>\\n<p>Using a time-lag survey, two independent samples of knowledge workers who use information and communication technologies for their jobs were surveyed during early 2020 and mid-2021. Analyses were completed with partial least squares-structural equation modelling.</p><!--/ Abstract__block -->\\n<h3>Findings</h3>\\n<p>Technostress (via the JD-R model) explained DKS. Technostress creators were positively associated with burnout, which was in turn positively related to DKS. Technostress inhibitors were positively associated with job engagement, which in turn was also positively related to disengagement to knowledge sharing. Technostress inhibitors were negatively associated with burnout. Results from the multigroup analysis indicated that technostress inhibitors had a stronger relationship with engagement pre-pandemic than mid-pandemic.</p><!--/ Abstract__block -->\\n<h3>Originality/value</h3>\\n<p>This research addresses a more common source of knowledge sharing failures and illustrates how ICTs may impact this DKS via burnout and job engagement. In addition, this research captures a change in relationships associated with the pandemic.</p><!--/ Abstract__block -->\",\"PeriodicalId\":48368,\"journal\":{\"name\":\"Journal of Knowledge Management\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":6.6000,\"publicationDate\":\"2024-07-16\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Knowledge Management\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://doi.org/10.1108/jkm-08-2023-0711\",\"RegionNum\":2,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"INFORMATION SCIENCE & LIBRARY SCIENCE\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Knowledge Management","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1108/jkm-08-2023-0711","RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 0

摘要

目的 本研究旨在探讨知识共享中常见的失败现象,即脱离知识共享(DKS),并研究技术压力是如何导致知识工作者无意中放弃知识的。作者运用工作要求-资源(JD-R)模型,通过职业倦怠和工作投入,解释了技术压力对知识共享的双重影响。作者还研究了大流行病、远程工作的变化以及与信息和通信技术(ICT)相关的压力可能对 DKS 产生的影响。结果技术压力(通过 JD-R 模型)解释了 DKS。技术压力创造者与职业倦怠呈正相关,而职业倦怠又与 DKS 呈正相关。技术压力抑制因素与工作参与度呈正相关,而工作参与度又与知识共享的不参与度呈正相关。技术压力抑制因素与职业倦怠呈负相关。多组分析的结果表明,与大流行中期相比,技术压力抑制因素与大流行前期的参与度有更强的关系。 原创性/价值 这项研究探讨了知识共享失败的一个更常见的原因,并说明了信息和通信技术如何通过职业倦怠和工作参与度来影响这种知识共享失败。此外,这项研究还捕捉到了与大流行相关的关系变化。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Technostress and disengagement from knowledge sharing: insights from pre-pandemic and mid-pandemic data sets

Purpose

This study aims to examine a common failure in knowledge sharing, called disengagement from knowledge sharing (DKS), and investigates how technostress may contribute to this unintentional withholding of knowledge for knowledge workers. The authors apply the Job Demands-Resources (JD-R) model to explain the dual path of technostress creators and inhibitors on DKS via burnout and job engagement. The authors also examine how the pandemic and the changes in remote work and information and communication technology (ICT)-related stress may have impacted DKS.

Design/methodology/approach

Using a time-lag survey, two independent samples of knowledge workers who use information and communication technologies for their jobs were surveyed during early 2020 and mid-2021. Analyses were completed with partial least squares-structural equation modelling.

Findings

Technostress (via the JD-R model) explained DKS. Technostress creators were positively associated with burnout, which was in turn positively related to DKS. Technostress inhibitors were positively associated with job engagement, which in turn was also positively related to disengagement to knowledge sharing. Technostress inhibitors were negatively associated with burnout. Results from the multigroup analysis indicated that technostress inhibitors had a stronger relationship with engagement pre-pandemic than mid-pandemic.

Originality/value

This research addresses a more common source of knowledge sharing failures and illustrates how ICTs may impact this DKS via burnout and job engagement. In addition, this research captures a change in relationships associated with the pandemic.

求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
CiteScore
13.70
自引率
15.70%
发文量
99
期刊介绍: Knowledge Management covers all the key issues in its field including: ■Developing an appropriate culture and communication strategy ■Integrating learning and knowledge infrastructure ■Knowledge management and the learning organization ■Information organization and retrieval technologies for improving the quality of knowledge ■Linking knowledge management to performance initiatives ■Retaining knowledge - human and intellectual capital ■Using information technology to develop knowledge management ■Knowledge management and innovation ■Measuring the value of knowledge already within an organization ■What lies beyond knowledge management?
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信