墨西哥风湿病学协会的形象和企业形象分析:是否到了重新定义的时候?

IF 16.4 1区 化学 Q1 CHEMISTRY, MULTIDISCIPLINARY
Jorge Luis Guzman-Serratos , Raúl Daniel Martinez-Ramirez , Ismael Gutierrez-Jimenez , Alicia Vargas-Amésquita , Francisco Javier Aceves-Avila , Cesar Ramos-Remus
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引用次数: 0

摘要

导言和目标墨西哥风湿病学院(CMR)是一家公司,其品牌有两个要素--形象和身份,这两个要素使其有别于其他公司。为了评估企业形象,我们采用概念验证法和离散选择实验法设计了一项调查。我们使用话语分析和 CMR 网站的五个可读性指数来评估企业形象。结果共有 700 名受访者参与了调查。在手部情景中,受访者每选择一名风湿病专家,就会选择 1.13 名骨科医生和 0.70 名康复师。在膝关节场景中,受访者每选择一名风湿病专家,就会选择 2.36 名骨科医生和 0.64 名康复师;而在关节炎场景中,受访者每选择一名风湿病专家,就会选择 0.85 名骨科医生和 0.58 名康复师。只有 38% 的受访者喜欢用 CMR 对风湿病学家的定义来描述风湿病学家。年龄较小的受访者更喜欢骨科医生而不是风湿病学家(50% 对 31%,p <0.001)。在关节炎情况下,选择风湿免疫科医生的比例从小学组的 27% 上升到大学组的 49%(p <0.001)。话语分析显示,CMR 被定位为仅限于 "同事 "的 "我们";患者没有代理权。中国移动医疗中心的使命/愿景的符号结构被认为不精确,缺乏价值和目的的陈述;可读性评分表明,文本具有挑战性且枯燥乏味。中国移动医疗集团的形象似乎模糊不清,指向性有限。似乎有必要重新定义 CMR。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Analysis of the image and corporate identity of the Colegio Mexicano de Reumatologia: Is it time to redefine it?

Introduction and objectives

The Colegio Mexicano de Reumatología (CMR) is a corporation whose brand has two elements—image and identity—that differentiate it from other corporations. We evaluated aspects of CMR's corporate image and identity.

Subjects and methods

To assess corporate image, we designed a survey using proof-of-concept and discrete-choice-experiments approaches. It assessed which definition (orthopedist, rheumatologist, or rehabilitator) was most meaningful in four pain scenarios in healthy adults from the country's Western region.

We used discourse analysis and five readability indices of the CMR website to assess corporate identity.

Results

In total, 700 respondents were included. For every rheumatologist chosen in the hand scenario, respondents chose 1.13 orthopedists and 0.70 rehabilitators. For every rheumatologist chosen in the knee scenario, respondents chose 2.36 orthopedists and 0.64 rehabilitators, whereas 0.85 orthopedists and 0.58 rehabilitators were chosen in the arthritis scenario. Only 38% of the respondents preferred the CMR's definition of a rheumatologist to describe a rheumatologist.

The younger age group preferred orthopedists to rheumatologists (50% vs. 31%, p < 0.001). In the arthritis scenario, the choice of rheumatologist increased from 27% in the elementary school group to 49% in the university group (p < 0.001). Mother was the most influential in healthcare seeking.

The discursive analysis revealed that the CMR is positioned as a “we” restricted to “colleagues;” the patient did not have agentive representation. The semiotic structure of the CMR's mission/vision was deemed imprecise and lacking in statements of value and purpose; the readability scores indicated that the text was challenging and dry.

Conclusions

The CMR's corporate image does not differentiate it from other health providers. CMR's identity seems ambiguous with restricted directionality. It seems pertinent to redefine the CMR.

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来源期刊
Accounts of Chemical Research
Accounts of Chemical Research 化学-化学综合
CiteScore
31.40
自引率
1.10%
发文量
312
审稿时长
2 months
期刊介绍: Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance. Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.
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