为什么工作焦虑会对员工的创造力产生负面影响?

Chor-Sum Au-Yeung, Ren-Fang Chao
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引用次数: 0

摘要

长期以来,工作焦虑一直被视为影响员工工作绩效的一个重要因素。情感承诺和工作投入对员工创造力产生影响的原因和过程可以从自我耗竭理论的角度进行研究。在本研究中,我们对一家主题公园的员工进行了调查,并运用结构方程模型对调查数据进行了分析。我们的观察结果表明,工作焦虑导致的员工创造力下降可能是情感承诺和工作投入度较低的结果,而工作投入度是一个关键的中介因素。服务业员工在经历工作焦虑后产生的情感自我耗竭可以解释我们的观察结果。情感耗竭不仅会影响员工的工作态度和情感表达,还会降低他们的创造动力。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Why does job anxiety negatively impact employee creativity? an ego depletion theory perspective
Job anxiety has long been seen as a major factor affecting employees' job performance. The reasons and processes by which affective commitment and work engagement impact employee creativity can be studied through the lens of ego depletion theory. In this study, we surveyed employees in a theme park and applied structural equation modeling to analyze the survey data. Our observations suggested that the decline in employee creativity due to job anxiety was possibly the result of low affective commitment and work engagement, with work engagement being a key mediating factor. The development of emotional ego depletion in service industry employees after experiencing job anxiety could explain our observations. Emotional depletion not only affects employees' work attitudes and emotional expressions but also reduces their motivation for creativity.
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