商业网络中的代理:将 IMP 研究与关系社会学视角相结合,对可持续性和道德观提出质疑

IF 3.6 4区 管理学 Q2 BUSINESS
Elsa Dessaigne
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引用次数: 0

摘要

本文旨在澄清工业品营销与采购小组(IMP)研究中有关代理和商业网络中社会性概念的本体论假设,并从关系社会学(RS)的角度对这些假设进行完善。本文通过对行动者维度的深入研究,加强了行动者-资源-活动(ARA)模型的稳健性,在这一维度中,相互依存的个体之间的局部互动在通过组织反思性在商业网络中构建共同未来方面发挥着核心作用。它采用问题化策略(Sandberg 和 Alvesson,2011 年),对 IMP 研究中有关商业网络中代理和社会性的隐含假设提出了质疑。研究结果将 IMP 研究与 RS 观点相结合,使我们能够扩展对商业网络中社会性的认识,突出意义共享在网络变革过程中的核心地位。通过关注符号互动过程,RS 观点有助于从理论上更深入地理解本地交流与商业网络模式之间的关系。研究局限性/影响关系社会学仍然是社会学中的一个新兴流派,其特点是观点多样。作为科学家,并非所有关系社会学家都认为有义务参与可持续性研究。因此,本文向 IMP 研究人员和关系社会学家发出了双面邀请,请他们深入研究高度不确定环境下商业网络的适应过程。实践意义RS 关注沟通在本地互动中的核心地位,商业网络研究人员可以证明,组织领导者并非那些拥有脱离任何自然和社会环境的魅力愿景的人,相反,他们是那些 "有能力帮助群体在未知环境中继续采取合乎道德、富有创造性和勇气的行动 "的人(Stacey,2013 年)。社会意义采用 RS 的视角看待商业网络中的代理,有助于管理者和研究人员确定如何以更可持续的方式管理商业网络。结合对道德的辩证和过程性理解,IMP-RS 观点强调了组织内部和组织之间的日常本地交流实践,对自然、战略、道德和领导力等微观经济观点提出了挑战。因此,本文将社会置于可持续发展方法的中心。原创性/价值从 RS 的角度,商业网络被分析为许多组织和个人之间的互动模式。这篇概念性论文的价值在于表明,商业网络中的变化是通过个人之间的局部互动和象征性交流来协商的。因此,本文认为有必要结合个人和组织两个层面来分析商业网络中的代理,并研究商业网络对可持续性的适应。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Agency in business networks: combining IMP research with a relational sociological perspective to challenge views on sustainability and ethics

Purpose

The purpose of this paper is to clarify the ontological assumptions regarding the concept of agency and sociality within business networks in the Industrial Marketing and Purchasing Group (IMP) research by refining these assumptions with a relational sociological (RS) perspective. This paper reinforces the robustness of the actors-resources-activities (ARA) model with an in-depth investigation of the actor dimension, where local interactions between interdependent individuals play a central role in building common futures within business networks through organisational reflexivity.

Design/methodology/approach

This conceptual paper investigates the social ontology of research. It challenges the implicit assumptions of IMP research regarding agency and sociality within business networks with a problematisation strategy (Sandberg and Alvesson, 2011). Combining IMP views on agency with the RS perspective, it sets this combined framework as an alternative for the analysis of sustainability and ethics within business networks.

Findings

Combining IMP research and an RS perspective allows us to extend the knowledge of sociality within business networks, highlighting the centrality of meaning sharing in the process of network change. By focusing on symbolic interaction processes, an RS perspective contributes to a deeper theoretical understanding of the relationship between local communication and business network patterns. Combined with an IMP perspective on agency, it provides researchers with an alternative conceptual framework for examining sustainability by considering ethics and leadership dialectically.

Research limitations/implications

RS is still an emerging stream within sociology, characterised by diverse views. Not all relational sociologists, as scientists, feel obliged to engage with sustainability research. Thus, the paper is a two-sided invitation to IMP researchers and relational sociologists to delve into the adaptation processes in business networks in highly uncertain environments.

Practical implications

RS focusing on the centrality of communication in local interactions, business network researchers can show that organisational leaders are not the ones with a charismatic vision isolated from any natural and social environment; rather, they are the people with “the capacity to assist the group to continue acting ethically, creatively and courageously in the unknown” (Stacey,2013).

Social implications

Adopting an RS perspective on agency in business networks can help managers and researchers determine how business networks can be managed in a more sustainable way. Combined with a dialectical and processual understanding of ethics, the IMP-RS perspective emphasises day-to-day local communication practices within and between organisations that challenges microeconomic views on nature, strategy, ethics and leadership. This paper thus places the social at the centre of sustainability approaches.

Originality/value

From an RS perspective, business networks are analysed as patterns of interactions between many organisations and individuals. The value of this conceptual paper is in showing that change within business networks is negotiated through local interactions and symbolic communication between individuals. Thus, it suggests the need to combine the individual and the organisational levels to analyse agency within business networks and to examine the adaptation of business networks to sustainability.

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来源期刊
CiteScore
6.60
自引率
25.80%
发文量
143
期刊介绍: The Journal of Business & Industrial Marketing (JBIM) publishes research on new ideas concerning business-to-business marketing, that is, how one company or organization markets its goods/services/ideas to another company or organization. It is a valuable source for academics, directors and executives of marketing, providing them with new, fresh insights which are applicable within real life settings. JBIM''s emphasis on insistence of proof is one of the cornerstones of its success and its reputation. Contributors to the journal must not only present new theories or ideas, but also back them up with research. In the process, many myths are exploded, philosophies reinvented and the scene set for topical debate on critical issues in B2B marketing. The B2B landscape evolves and so does the research that explores the emerging features and properties of B2B markets. From 2019 the journal hosts the IMP Forum that invites research advancing the boundaries of B2B marketing. Prior research has evidenced that interactivity and interdependences characterize interorganizational business relationships. The Forum aims to bring out research that explores interactivity and interdependences in business relationships and their implications for marketing management, business development and for society at large. Coverage: -Competition and cooperation- Networks in business markets- Buyer behaviour – purchasing and supply management- Managing product offerings- New product development and innovation- Networks in business markets- Distribution and routes to market- Market and customer communication - Customer relationship management- Sales and key account management- Organizing for global markets -
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