Smart Kid'z 幼儿园的客户关系管理模式

Rutuja Pandharpatte, Sakshi Nanavare, Preeti Dhavale, Sukanya Ghodake, Dr. C. S. Shinde
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引用次数: 0

摘要

客户关系管理简称 CRM。客户关系管理绝不是一个新概念。企业为了更好地了解和服务客户,投入了越来越多的资金,因为现在人们普遍认识到,这将对企业未来的业绩和盈利能力产生重大影响。虽然客户关系管理的理念从人们开始进行商品交易时就已经存在,但 "客户关系管理 "这一名称直到 20 世纪 90 年代中期才正式出现。企业已经在客户关系管理(CRM)解决方案上投资了数十亿美元,这些方案和服务可以帮助企业在所有直接和间接客户渠道中更成功地管理客户关系。需要一种新的工具,将数据从当前数据库转移到服务器端,以便在 CRM 数据库中导入或预览
本文章由计算机程序翻译,如有差异,请以英文原文为准。
CRM Model for Smart Kid’z Preschool
Customer relationship management is abbreviated as CRM. Customer relationship management is not a new concept by any means. Businesses are investing more and more in order to better understand and serve their customers, since it is now commonly understood that this will have a significant impact on their future performance and profitability. Although the idea of customer relationship management has existed since people first began trading goods, the name "CRM" didn't officially exist until the mid-1990s. Businesses are already investing billions of dollars on customer relationship management (CRM) solutions, which are programs and services that help companies manage customer relationships more successfully across all direct and indirect customer channels. A new tool is required to move data from the current database to the server side, where it can be imported or previewed in a CRM database
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