对环保型酒店态度的实证研究

Qiongfang Gui, Abdul Rashid Abdullah
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引用次数: 0

摘要

本文对消费者对生态友好型酒店的态度进行了实证研究,强调了影响这种偏好的心理和行为因素。对生态友好型酒店的态度是由对这些酒店的环境影响和可持续性的认知信念、满意感或道德一致性等情感反应以及导致实际光顾的行为倾向形成的。本文综合了多项研究的结果,说明这些态度是如何受到个人信念、价值观、情感反应以及对可持续发展好处的认知的重要影响。论文强调了了解这些心理驱动因素的重要性,以便加强营销战略和酒店管理实践,满足消费者对环保旅行选择日益增长的需求。论文认为,对生态友好型酒店的积极态度可以提高客户满意度和忠诚度,从而为成功实施可持续发展实践的酒店提供竞争优势。在酒店业向更大的可持续性转变的背景下,本研究为消费者行为的动态变化提供了宝贵的见解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Empirical Review of Attitude towards Eco-Friendly Hotels
This paper provides an empirical review of consumer attitudes towards eco-friendly hotels, emphasizing the psychological and behavioral components that influence such preferences. Attitudes towards eco-friendly hotels are shaped by cognitive beliefs about the environmental impact and sustainability of these hotels, affective responses such as feelings of satisfaction or ethical alignment, and behavioral tendencies that lead to actual patronage. The paper synthesizes findings from various studies to illustrate how these attitudes can be significantly shaped by individual beliefs, values, emotional responses, and the perceived benefits of sustainability. It highlights the importance of understanding these psychological drivers in order to enhance marketing strategies and hotel management practices that align with growing consumer demand for environmentally responsible travel options. The paper argues that a positive attitude towards eco-friendly hotels can lead to increased customer satisfaction and loyalty, thereby providing competitive advantages to hotels that successfully implement sustainable practices. This study offers valuable insights into the dynamics of consumer behavior in the context of the hospitality industry's shift towards greater sustainability.
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