信息和通信技术对社会工作者福祉的影响：混合方法研究

IF 2.5 Q3 MANAGEMENT

JOURNAL OF MANAGEMENT DEVELOPMENT Pub Date : 2024-05-15 DOI:10.1108/jmd-02-2023-0055

Hanen Khanchel-Lakhoua, Meissene Kadri

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引用次数: 0

摘要

本研究旨在调查信息和通信技术（ICT）对突尼斯社会工作者福祉的影响。对 162 名突尼斯社会工作者进行了问卷调查，并使用 SPSS 和 SmartPLS 软件进行了统计分析和假设检验。具体而言，研究发现信息和通信技术增加了社会工作者的工作资源，进而降低了工作要求，增加了职业倦怠，提高了工作参与度。研究结果为政策制定者提供了宝贵的见解，指导他们制定应对挑战的战略，并利用信息和通信技术在社会工作中的潜力。

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The impact of ICT on social workers' well-being: a mixed methods research

PurposeThis study aims to investigate the impact of Information and Communication Technology (ICT) on the well-being of Tunisian social workers.Design/methodology/approachResources (JD-R) theory. A questionnaire was administered to 162 Tunisian social workers, and statistical analysis and hypothesis testing were conducted using SPSS and SmartPLS software.FindingsThe study found that ICT has a substantial positive influence on social workers' well-being. Specifically, ICT was found to increase social workers' job resources, which in turn led to decreased job demands, increased burnout and increased work engagement.Originality/valueThis study addresses prior research gaps by exploring ICT's interplay with well-being within the Tunisian context. Its outcomes offer valuable insights for policymakers, guiding the development of strategies to address challenges and harness ICT's potential in social work.

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来源期刊

JOURNAL OF MANAGEMENT DEVELOPMENT MANAGEMENT-

CiteScore

7.00

自引率

9.70%

发文量

期刊介绍： ■Competence-based management development ■Developing leadership skills ■Developing women for management ■Global management ■The new technology of management development The Journal of Management Development draws together the thinking and research relating to the role played by managers in their immediate environment, and the ways in which they can widen their responsibilities to take on larger roles. Many companies now appreciate that investment in management development helps to reduce costs, increase sales and improve productivity - so it"s well worth investigating.