"能够阻止事态升级"--利益相关者对警察、救护车和心理健康机构共同应对 911 心理健康呼叫的看法

S. Kuehl, Lucy Cooper, S. Every-Palmer
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引用次数: 0

摘要

这项定性研究探讨了新西兰警察、辅助医务人员和心理健康工作人员在共同应对(这三个机构合作应对自杀/心理健康相关危机)方面的经验,以及这与通常做法的比较。采用主题分析法从 24 个深入访谈中确定了主题。恐惧、害怕和失败 "概括了对常规做法的反应,其特点是担心支持不足、强制措施、风险和结果不佳。改变游戏规则 "的共同应对模式为警察和护理人员提供了支持性的、可获得的心理健康专业知识。参与者感到更安全,也更有能力提供以个人和家庭为中心的投入。建议继续推广共同应对模式。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
“Able to stop things from escalating” – Stakeholders’ perspectives of police, ambulance and mental health co-response to 911-mental health calls
This qualitative study explored New Zealand police, paramedic and mental health staff’s experiences of co-response (when these three agencies work together to respond to suicide/mental health-related crises) and how this compared to usual practice. Themes were identified from 24 in-depth interviews using thematic analysis. ‘ Dread, fear and failure’ encapsulated the reactions toward usual practice, characterized by fears of inadequate support, coercive measures, risk and poor outcomes. The ‘gamechanger’ co-response model provided police and paramedics with supportive and accessible mental health expertise. Participants felt safer and better able to provide person-and family-centered input. Continuation and extension of co-response models are recommended.
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