揭示私营、公共和第三产业中全面质量管理与绩效挂钩的现状：系统性审查

IF 3.6 4区管理学 Q2 MANAGEMENT

Total Quality Management & Business Excellence Pub Date : 2024-05-07 DOI:10.1080/14783363.2024.2348660

Salem Khalaf Alateyyat, Ayham A.M. Jaaron, Eghosa Igudia

引用次数: 0

摘要

全面质量管理（TQM）研究主要集中在私营企业，对第三产业等其他关键部门的关注有限。尽管全面质量管理（TQM）在全球范围内得到了广泛应用，但这种不足是显而易见的。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Unveiling the status of TQM-performance link in the private, public, and third sectors: a systematic review

Total Quality Management (TQM) research predominantly focuses on private sector industries, with limited attention to other key sectors like the third sector. This shortage is evident despite the T...

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来源期刊

Total Quality Management & Business Excellence MANAGEMENT-

CiteScore

8.90

自引率

12.80%

发文量

期刊介绍： Total Quality Management & Business Excellence is an international journal which sets out to stimulate thought and research in all aspects of total quality management and to provide a natural forum for discussion and dissemination of research results. The journal is designed to encourage interest in all matters relating to total quality management and is intended to appeal to both the academic and professional community working in this area. Total Quality Management & Business Excellence is the culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits and reduced costs. The journal provides up-to-date research, consultancy work and case studies right across the whole field including quality culture, quality strategy, quality systems, tools and techniques of total quality management and the implementation in both the manufacturing and service sectors. No topics relating to total quality management are excluded from consideration in order to develop business excellence.