{"title":"培养工程师的沟通能力:不丹水电部门的案例","authors":"Gayleg Zangmo;Dorji T. Phuntshok","doi":"10.1109/EMR.2024.3374822","DOIUrl":null,"url":null,"abstract":"Communication is considered a core engineering activity engaged by engineers. In this article, we share our communication experience while working in the hydropower sector in Bhutan. The types of communication engaged by engineers in the hydropower sector in Bhutan are both written and verbal communication. Written communication includes writing proposals to obtain approval, business letters, and reports to communicate with outside agencies and senior-level management, respectively, using computer application programs. We have shared guidance on how to write business letters for effective communication based on our experience. Verbal communication includes presentations to the management using Microsoft PowerPoint software and intercultural communication in many languages and local dialects with work colleagues and staff. We also present the various technologies, such as mobiles, phones, Internet, Enterprise Resource Planning Software (SAP), and Zoom and Skype computer application programs, used in the hydropower sector in Bhutan. Since this article provides vital insight into the communication competency of engineers working in the hydropower sector in Bhutan, we have also made recommendations to inform the engineering education curriculum to reduce the gap between engineering education and practice, especially in Bhutan. Other countries with similar context can also use it to inform their engineering education curriculum to bridge the gap between education and practice.","PeriodicalId":35585,"journal":{"name":"IEEE Engineering Management Review","volume":"52 2","pages":"16-19"},"PeriodicalIF":0.0000,"publicationDate":"2024-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Developing Communication Competency for Engineers: The Case of the Hydropower Sector in Bhutan\",\"authors\":\"Gayleg Zangmo;Dorji T. Phuntshok\",\"doi\":\"10.1109/EMR.2024.3374822\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Communication is considered a core engineering activity engaged by engineers. In this article, we share our communication experience while working in the hydropower sector in Bhutan. The types of communication engaged by engineers in the hydropower sector in Bhutan are both written and verbal communication. Written communication includes writing proposals to obtain approval, business letters, and reports to communicate with outside agencies and senior-level management, respectively, using computer application programs. We have shared guidance on how to write business letters for effective communication based on our experience. Verbal communication includes presentations to the management using Microsoft PowerPoint software and intercultural communication in many languages and local dialects with work colleagues and staff. We also present the various technologies, such as mobiles, phones, Internet, Enterprise Resource Planning Software (SAP), and Zoom and Skype computer application programs, used in the hydropower sector in Bhutan. Since this article provides vital insight into the communication competency of engineers working in the hydropower sector in Bhutan, we have also made recommendations to inform the engineering education curriculum to reduce the gap between engineering education and practice, especially in Bhutan. Other countries with similar context can also use it to inform their engineering education curriculum to bridge the gap between education and practice.\",\"PeriodicalId\":35585,\"journal\":{\"name\":\"IEEE Engineering Management Review\",\"volume\":\"52 2\",\"pages\":\"16-19\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2024-03-12\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"IEEE Engineering Management Review\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://ieeexplore.ieee.org/document/10468600/\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"Business, Management and Accounting\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"IEEE Engineering Management Review","FirstCategoryId":"1085","ListUrlMain":"https://ieeexplore.ieee.org/document/10468600/","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
引用次数: 0
摘要
交流被认为是工程师从事的一项核心工程活动。在本文中,我们将分享在不丹水电部门工作时的交流经验。不丹水电行业工程师的沟通类型包括书面沟通和口头沟通。书面沟通包括撰写建议书以获得批准、商务信函和报告,分别用于与外部机构和高层管理人员沟通,并使用计算机应用程序。我们根据自身经验,就如何撰写商业信函进行有效沟通提供了指导。口头交流包括使用 Microsoft PowerPoint 软件向管理层进行演示,以及使用多种语言和当地方言与同事和员工进行跨文化交流。我们还介绍了不丹水电部门使用的各种技术,如手机、电话、互联网、企业资源规划软件 (SAP)、Zoom 和 Skype 计算机应用软件。由于本文对不丹水电行业工程师的沟通能力提供了重要的见解,我们还提出了一些建议,以指导工程教育课程,缩小工程教育与实践之间的差距,尤其是在不丹。具有类似背景的其他国家也可以利用这篇文章来指导其工程教育课程,缩小教育与实践之间的差距。
Developing Communication Competency for Engineers: The Case of the Hydropower Sector in Bhutan
Communication is considered a core engineering activity engaged by engineers. In this article, we share our communication experience while working in the hydropower sector in Bhutan. The types of communication engaged by engineers in the hydropower sector in Bhutan are both written and verbal communication. Written communication includes writing proposals to obtain approval, business letters, and reports to communicate with outside agencies and senior-level management, respectively, using computer application programs. We have shared guidance on how to write business letters for effective communication based on our experience. Verbal communication includes presentations to the management using Microsoft PowerPoint software and intercultural communication in many languages and local dialects with work colleagues and staff. We also present the various technologies, such as mobiles, phones, Internet, Enterprise Resource Planning Software (SAP), and Zoom and Skype computer application programs, used in the hydropower sector in Bhutan. Since this article provides vital insight into the communication competency of engineers working in the hydropower sector in Bhutan, we have also made recommendations to inform the engineering education curriculum to reduce the gap between engineering education and practice, especially in Bhutan. Other countries with similar context can also use it to inform their engineering education curriculum to bridge the gap between education and practice.
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