[对与社会保险合作的职业互助保险公司病房文员进行的病人安全培训,即时影响和六个月后的影响]。

Marta Torres, Diego Moya, Estrella Fernández-Vivancos, Alberto Luis, Gloria Gálvez, Laia Peinado, Rafael Manzanera
{"title":"[对与社会保险合作的职业互助保险公司病房文员进行的病人安全培训,即时影响和六个月后的影响]。","authors":"Marta Torres, Diego Moya, Estrella Fernández-Vivancos, Alberto Luis, Gloria Gálvez, Laia Peinado, Rafael Manzanera","doi":"10.12961/aprl.2024.27.02.02","DOIUrl":null,"url":null,"abstract":"<p><strong>Introduction: </strong>Ward Clerks are an essential part of the healthcare team, as they provide administrative and organizational support in healthcare institutions. The aim of this study is to determine the training impact of a basic one-hour online course on patient safety for this staff.</p><p><strong>Method: </strong>A quasi-experimental before/after study carried out on a population of 170 administrative staff working in the centers of an Occupational Mutual Insurance Company (MC Mutual) who took the patient safety course. A convenience sample of 22 administrative professionals, who agreed to participate, was chosen from this population, which made it possible to reconstruct their knowledge before and after the course, by examination and interview, immediately after the course and at 6 months.</p><p><strong>Results: </strong>Of the 170 professionals participating in the course, 167 (98.2%) completed the initial test and the post-test, with mean scores increasing from 5.7 (P1) to 7.3 (P2) (p<0.05). A total of 22 out of a sample of 42 (52.4%) agreed to participate in the interviews and all three interviews were achieved by 21 (E1), 22 (E2) and 19 (E3) professionals, whose mean scores increased from 5.9 (E1) to 7.2 (E2) and 7.5 (E3) (p<0.05).</p><p><strong>Conclusions: </strong>The results suggest that the training course was effective. The evaluation by interview 6 months after the course indicates a likely medium to long term effect. The involvement of administrative professionals in the the Company´s patients care is key. Evaluating the impact of an intervention is essential to inform its effectiveness and guide its planning.</p>","PeriodicalId":101300,"journal":{"name":"Archivos de prevencion de riesgos laborales","volume":"27 2","pages":"125-139"},"PeriodicalIF":0.0000,"publicationDate":"2024-03-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"[Patient safety training for ward clerks of an Occupational Mutual Insurance Company collaborating with the Social Security, immediate impact and after six months].\",\"authors\":\"Marta Torres, Diego Moya, Estrella Fernández-Vivancos, Alberto Luis, Gloria Gálvez, Laia Peinado, Rafael Manzanera\",\"doi\":\"10.12961/aprl.2024.27.02.02\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p><strong>Introduction: </strong>Ward Clerks are an essential part of the healthcare team, as they provide administrative and organizational support in healthcare institutions. The aim of this study is to determine the training impact of a basic one-hour online course on patient safety for this staff.</p><p><strong>Method: </strong>A quasi-experimental before/after study carried out on a population of 170 administrative staff working in the centers of an Occupational Mutual Insurance Company (MC Mutual) who took the patient safety course. A convenience sample of 22 administrative professionals, who agreed to participate, was chosen from this population, which made it possible to reconstruct their knowledge before and after the course, by examination and interview, immediately after the course and at 6 months.</p><p><strong>Results: </strong>Of the 170 professionals participating in the course, 167 (98.2%) completed the initial test and the post-test, with mean scores increasing from 5.7 (P1) to 7.3 (P2) (p<0.05). A total of 22 out of a sample of 42 (52.4%) agreed to participate in the interviews and all three interviews were achieved by 21 (E1), 22 (E2) and 19 (E3) professionals, whose mean scores increased from 5.9 (E1) to 7.2 (E2) and 7.5 (E3) (p<0.05).</p><p><strong>Conclusions: </strong>The results suggest that the training course was effective. The evaluation by interview 6 months after the course indicates a likely medium to long term effect. The involvement of administrative professionals in the the Company´s patients care is key. Evaluating the impact of an intervention is essential to inform its effectiveness and guide its planning.</p>\",\"PeriodicalId\":101300,\"journal\":{\"name\":\"Archivos de prevencion de riesgos laborales\",\"volume\":\"27 2\",\"pages\":\"125-139\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2024-03-17\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Archivos de prevencion de riesgos laborales\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.12961/aprl.2024.27.02.02\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Archivos de prevencion de riesgos laborales","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.12961/aprl.2024.27.02.02","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0

摘要

引言病房文员是医疗团队的重要组成部分,他们为医疗机构提供行政和组织支持。本研究的目的是确定一小时的基础在线课程对这些员工的患者安全的培训影响:方法:对在一家职业互助保险公司(MC Mutual)中心工作的 170 名行政人员进行患者安全课程学习前后的准实验研究。从这一人群中选取了 22 名同意参与的专业行政人员作为方便抽样,在课程结束后立即和 6 个月后,通过考试和访谈重新构建他们在课程前后的知识:结果:在参加培训课程的 170 名专业人员中,167 人(98.2%)完成了初始测试和后期测试,平均得分从 5.7 分(P1)上升到 7.3 分(P2)(p 结论:结果表明,培训课程对专业人员的知识掌握程度有显著提高:结果表明,培训课程是有效的。课程结束 6 个月后的访谈评估表明,培训可能会产生中长期影响。行政专业人员参与公司的病人护理是关键。对干预措施的影响进行评估对于了解其有效性和指导其规划至关重要。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
[Patient safety training for ward clerks of an Occupational Mutual Insurance Company collaborating with the Social Security, immediate impact and after six months].

Introduction: Ward Clerks are an essential part of the healthcare team, as they provide administrative and organizational support in healthcare institutions. The aim of this study is to determine the training impact of a basic one-hour online course on patient safety for this staff.

Method: A quasi-experimental before/after study carried out on a population of 170 administrative staff working in the centers of an Occupational Mutual Insurance Company (MC Mutual) who took the patient safety course. A convenience sample of 22 administrative professionals, who agreed to participate, was chosen from this population, which made it possible to reconstruct their knowledge before and after the course, by examination and interview, immediately after the course and at 6 months.

Results: Of the 170 professionals participating in the course, 167 (98.2%) completed the initial test and the post-test, with mean scores increasing from 5.7 (P1) to 7.3 (P2) (p<0.05). A total of 22 out of a sample of 42 (52.4%) agreed to participate in the interviews and all three interviews were achieved by 21 (E1), 22 (E2) and 19 (E3) professionals, whose mean scores increased from 5.9 (E1) to 7.2 (E2) and 7.5 (E3) (p<0.05).

Conclusions: The results suggest that the training course was effective. The evaluation by interview 6 months after the course indicates a likely medium to long term effect. The involvement of administrative professionals in the the Company´s patients care is key. Evaluating the impact of an intervention is essential to inform its effectiveness and guide its planning.

求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
自引率
0.00%
发文量
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信