如何优化利用公司资源,提高业务绩效

Safina Najah Firdaussiah, Muhammad Riza Sutjipto, M. Y. Febrianta
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引用次数: 0

摘要

研究目的本研究旨在探讨公司资源对数字创新和业务绩效的影响,以及数字创新对印尼电信中小型企业数字市场(PaDi)成员业务绩效的影响,包括直接影响和中介影响。理论框架:本研究基于中小微企业部门的公司资源、数字创新和业务绩效之间的相互联系。研究方法:本研究通过对印尼电信UMKM数字市场(PaDi)成员公司的调查进行定量研究。采用分层随机抽样技术共抽取了 400 名受访者。调查问卷采用 1-5 分制。数据处理和分析使用 Lisrel 8.5 软件进行结构方程建模。结果与讨论:本研究的结果也为管理提供了启示,特别是对于作为印尼电信数字市场(PaDi)成员的中小微企业来说,通过不断学习市场上出现的用户行为,优先发展数字创新,这需要学习数字技术的发展,以及有效的协调机制的支持。在发展数字化创新时,企业需要根据市场和技术的发展,优先拥有信息资源,其次是建立组织业务关系/网络的能力和人力资源的创新能力。研究意义:本研究的结果提供了有关中小微企业部门的公司资源、数字创新和业务绩效之间相互联系的知识发展方面的理论意义。原创性/价值:本研究强调了公司资源在推动中小微企业数字化创新和提高业务绩效方面的关键作用,从而为相关文献做出了贡献。本研究的相关性和价值体现在其对指导中小微企业制定有效的数字创新战略以取得商业成功的潜在影响上。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
HOW TO UTILIZE COMPANY RESOURCES OPTIMALLY TO IMPROVE BUSINESS PERFORMANCE
Objective: This research aims to examine the influence of company resources on digital innovation and business performance, as well as the influence of digital innovation on business performance, both directly and as mediation, among members of the Telkom Indonesia MSME Digital Market (PaDi).   Theoretical Framework: This research is based on the interconnectedness of company resources, digital innovation, and business performance in the MSME sector.   Method: This research is quantitative research through surveys of companies that are members of the Telkom Indonesia UMKM Digital Market (PaDi). The total sample was 400 respondents taken using stratified random sampling technique. The questionnaire is prepared with a rating scale from 1 to 5 points. Data processing and analysis used structural equation modeling with Lisrel 8.5 software.   Results and Discussion: The results of this research also provide managerial implications, especially for MSME players who are members of the Telkom Indonesia Digital Market (PaDi) to prioritize the development of digital innovation through continuous learning of user behavior that appears in the market, which needs to be supported by learning about developments in digital technology, as well as supported by an effective coordination mechanism. In developing digital innovation, companies need to prioritize ownershipinformation resources in accordance with market and technology developments, followed bythe ability to build organizational business relationships/networks and HR capabilities to innovate.   Research Implications: The results of this research provide theoretical implications in the form of developing knowledge regarding the interconnectedness of company resources, digital innovation, and business performance in the MSME sector.   Originality/Value: This study contributes to the literature by highlighting the critical role of company resources in driving digital innovation and improving business performance in MSMEs. The relevance and value of this research are evidenced by its potential impact on guiding MSME players towards effective digital innovation strategies for business success.
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