人际沟通在处理 SMP Swasta Taman Siswa Polonia 学生违纪行为中的作用。

Elok Perwirawati, Emmelia Arihta Ginting
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引用次数: 0

摘要

本研究的重点是辅导教师在处理学生违纪行为时的人际沟通工作以及在处理过程中出现的沟通障碍。采用的理论是人际沟通理论(Joseph A. Devito)。本研究方法采用定性方法。研究结果发现:心理咨询辅导教师在处理违纪学生时所做出的努力有:(1)开放性,通过开放性,心理咨询辅导教师可以通过亲自给学生打电话,清楚地了解学生违纪的主要原因是什么(2)共情,通过共情,心理咨询辅导教师可以直接感受到学生的主要问题究竟是什么,通过表达学生的感受和态度,心理咨询辅导教师可以进而提供激励和建议,使学生今后不再重蹈覆辙。(3) 支持和积极的态度,通过已经了解违纪学生情况的辅导教师的支持,尽量以积极的思想接受,以免影响情绪。教师通过不责骂学生的方式找到解决办法,这样才能有效沟通,同时也能正确传达给学生建议的信息。(4) 平等。心理辅导教师尽量给予学生充分的信任,让他们不再重复自己的行为,通过给予信任,心理辅导教师相信学生在做出违纪行为时会重新思考,因为老师给予了他们信任。 在人际沟通过程中发现的障碍有:第一,心理障碍,即当学生知道自己被辅导老师叫去时,会感到害怕或尴尬(愧疚),从而使学生变得封闭,无法进行良好的沟通;第二,技术障碍,即只有一名辅导老师,从而使辅导服务的效果大打折扣。第三,文化障碍,即辅导教师和学生的社会文化背景不同,导致认知差异,因此辅导教师必须反复提供理解,以平衡认知。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Interpersonal Communication In Handling Student Indisiplinary Behavior at SMP Swasta Taman Siswa Polonia.
The focus of this research is the interpersonal communication efforts made by the Guidance Counseling teacher in handling student indisciplinary behavior and the communication barriers that occur in handling it. The theory used is interpersonal communication theory (Joseph A. Devito). This research method uses qualitative methods. The results of the study found that: the efforts made by counseling guidance teachers in dealing with students who commit disciplinary actions are by (1) Openness, through openness the counseling guidance teacher can find out clearly what is the main reason students commit disciplinary actions by calling students personally (2) Empathy, through empathy the counseling guidance teacher feels directly what is actually the main problem of students, through the expression of students' feelings and attitudes so that the counseling guidance teacher can then provide motivation and advice so that in the future the student does not repeat his actions. (3) Support and positive attitude, through the support of counseling teachers who already understand the conditions of students who commit disciplinary actions try to accept with positive thoughts so as not to affect emotions.Teachers find solutions by not scolding students so that communication is effective and the message of advice given to students is also conveyed properly. (4) Equality. The counseling teacher tries to give full trust to students not to repeat their actions, by giving trust the counseling teacher believes the student will think again when committing disciplinary actions because their teacher has given them trust.  The barriers found in the interpersonal communication process are first, psychological barriers where students are afraid or embarrassed (minder) when they know they are called by the counseling guidance teacher so that students become closed and unable to communicate well.Second, technical barriers, where there is only one counseling teacher so that counseling services become less optimal. Third, cultural barriers mean that differences in socio-cultural backgrounds between counseling teachers and students result in differences in perceptions so that counseling teachers must provide understanding repeatedly to equalize perceptions.
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