Gisele Furtado Schmitz de Souza, Lydia Pereira Bez Fontana, Édis Mafra Lapolli, Alexandre Augusto Biz, Cristiano José Castro De Almeida Cunha, Solange Maria da Silva
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引用次数: 0
摘要
本文旨在通过综合文献综述,分析涉及 ISO 30401:2018 的出版物的学术反响。目的是确定:(i) ISO 30401:2018 研究涉及的方面;(ii) 研究属于理论研究还是实证研究;(iii) 实施过程中的障碍或促进因素;以及 (iv) 文章与其他知识管理概念之间的关系。大多数研究被归类为理论研究,出版物中的主要共同点包括应用的普遍性、持续改进周期、与其他管理系统的整合、知识管理文化和成熟度模型。人们注意到,实施工作面临的挑战是,规范提供了要求,但缺乏实施细节,而促进因素包括知识管理文化与领导角色的结合,以及国际标准化组织的普遍性。将文章中涉及的方面与其他知识管理概念联系起来,我们会发现创新和竞争优势。
The present article aimed to analyze the academic repercussion regarding publications dealing with ISO 30401:2018, through an integrative literature review. The objectives were to identify: (i) aspects addressed in research on ISO 30401:2018; (ii) whether the research falls into theoretical or empirical studies; (iii) barriers or facilitators in its implementation; and (iv) relationships between articles and other Knowledge Management concepts. Most research was categorized as theoretical, and among the main converging points in the publications were: Universality of Application, Continuous Improvement Cycle, Integration with other Management Systems, Knowledge Management Culture, and Maturity Models. A challenge to implementation was noted as the norm providing requirements but lacking implementation details, while facilitators included knowledge management culture coupled with leadership roles, as well as the universality of ISO. Relating the aspects covered in the articles to other Knowledge Management concepts, we find Innovation and Competitive Advantage.