婚纱摄影师与消费者在完成工作合同过程中的说服性沟通 Covid-19

Muhammad Riandika Pratama
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引用次数: 0

摘要

印度尼西亚摄影师也感受到了 Covid-19 病毒的影响,尤其是在婚礼方面。由于涉及两个大家庭,Covid-19 大流行期间的婚礼活动极大地影响了摄影师为客户提供优质服务。摄影师必须有吸引顾客的策略。在这方面,摄影师可能采用的策略之一是说服沟通。因此,本研究旨在分析摄影师与顾客在完成工作合同时进行语言和非语言说服沟通的过程和障碍。本研究采用建构主义范式进行定性研究。研究结果表明,摄影师采用的说服性沟通方式为顾客提供了安全感和舒适感。时间延误等障碍给摄影师带来了挑战
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Persuasive Communication Between Wedding Photographers and Consumers During Covid-19 in Completing Work Contracts
The impact of the Covid-19 virus that has struck Indonesia is also felt by photographers, especially in the context of weddings. Wedding events during the Covid-19 pandemic significantly affect photographers in providing good services to customers due to the involvement of two large families. Photographers must have strategies to attract customers. One possible strategy that photographers may use in this regard is employing persuasive communication. Therefore, this research aims to analyze the processes and obstacles of verbal and non-verbal persuasive communication between photographers and customers in completing work contracts. This study is qualitative with a constructivist paradigm. The results indicate that the persuasive communication employed by photographers provides a sense of safety and comfort to customers. Obstacles such as time delays pose challenges for photographers
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