多重薪酬比较、分配公正和员工退出。

Xiao-Min Xu, Russell Cropanzano, Ishbel McWha-Hermann, Chang-Qin Lu
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摘要

薪酬比较对员工工作态度和行为的影响已得到公认。然而,员工如何处理同时比较的信息,尤其是当内部和外部比较信息不一致时,仍然存在争议。在本文中,我们借鉴了处置归因模型和公平理论,来预测内部和外部薪酬比较的不一致性如何影响分配公平感和随后的员工退出行为。我们假设,薪酬比较对分配公正感的影响遵循一种等级限制模式,即与参照物相比,较低的薪酬比较高的薪酬具有更大的影响。这进一步影响了员工的退出(忽视、离职意向和自愿离职)。我们还提出,薪酬比较的影响受到员工对成功的零和理解的限制。为了验证我们的假设,我们进行了三项研究:一项准实验研究和两项时滞实地研究。与我们的假设一致,我们观察到,当比较信息不一致时,与其他人相比,薪酬过低比薪酬过高更强烈地影响了感知到的分配公正。对分配公正感的后续影响与员工退出呈负相关。正如预期的那样,不一致的薪酬比较信息对成功零和理解较低的员工的影响更大。本文讨论了这些发现的理论和实践意义。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Multiple salary comparisons, distributive justice, and employee withdrawal.
Salary comparison has well-established implications for employees' attitudes and behaviors at work. Yet how employees process information about simultaneous comparisons, particularly when internal and external comparison information is incongruent, remains controversial. In this article, we draw from the model of dispositional attribution and equity theory to predict how the incongruence of internal and external salary comparisons affects perceptions of distributive justice and subsequent employee withdrawal behavior. We hypothesized that the effect of salary comparisons on perceived distributive justice follows a hierarchically restrictive schema in which a lower salary in comparison to a referent has a greater effect than a higher salary. This further affects employee withdrawal (neglect, turnover intention, and voluntary turnover). We also propose that the effects of salary comparisons are bounded by employees' zero-sum construal of success. Three studies were conducted to test our hypotheses: a quasi-experimental study and two time-lagged field studies. Consistent with our hypotheses, we observed that, when comparison information was incongruent, underpayment compared with others more strongly affected perceived distributive justice than overpayment did. The subsequent impact on perceived distributive justice was negatively related to employee withdrawal. As expected, the effect of incongruent salary comparison information was stronger for employees with lower zero-sum construal of success. The theoretical and practical implications of these findings are discussed. (PsycInfo Database Record (c) 2024 APA, all rights reserved).
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