恐惧与旅行:扩展我们对大流行病(非)旅行的理解

S. W. Litvin, Daniel A. Guttentag, Wayne W. Smith, Robert E. Pitts
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引用次数: 0

摘要

目的在 COVID-19 大流行的最初阶段,旅行人数急剧下降,但当潜在旅行者对病毒的恐惧程度开始降低时,旅行人数又迅速恢复到大流行前的水平。这项为期 16 个月的重复测量横断面调查研究以美国为基地,旨在探讨对 COVID 的恐惧在多大程度上影响了人们在大流行期间决定留在家中而不是外出旅行。在 16 个月的时间里,通过 Mechanical Turk 收集了超过 9,500 名受访者的广泛数据集,用于比较受访者对大流行病的恐惧与他们对未来旅行的态度,以及反映实际大流行病旅行模式的 Smith Travel Research 数据。研究局限性/影响数据仅收集自美国受访者。实际意义研究结果极大地扩展了之前的研究,为研究旅游消费者行为的人员提供了指导,使其了解在未来发生大流行病或其他引发恐惧的危机时应监控的趋势。对于酒店和旅游业的管理者和营销人员来说,了解恐惧作为未来旅游行为的先行指标,可以更及时地做出促销努力以及人员配备和培训决策。社会意义测量和了解消费者的恐惧水平与旅游决策的关系,有助于在未来调整向公众传达的信息,或许可以减少在不明智或不安全时期的旅游数量。原创性/价值本文扩展了之前基于横截面回顾的研究,为一个重要而及时的消费者行为旅游主题提供了更广泛、更有价值的研究。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Fear and travel: extending our understanding of pandemic (non-) travel
Purpose Travel decreased dramatically during the initial wave of the COVID-19 pandemic, only to return rapidly to prepandemic levels once the degree of fear toward the virus began to diminish among potential travelers. This USA-based 16-month repeated-measure cross-sectional survey study aims to explore the degree to which fear of COVID affected people’s decisions to stay home rather than to travel during the pandemic. Design/methodology/approach The research used survey data. An extensive data set, composed of over 9,500 respondents, collected through Mechanical Turk over a 16-month time period, was used to compare respondent fear of the pandemic both with their attitudes toward future travel and with Smith Travel Research data reflecting actual pandemic travel patterns. Findings The results demonstrate how fear of COVID was closely and negatively linked to both travel intentions and travel behavior. Research limitations/implications Data were collected from US respondents only. Practical implications The findings significantly extend earlier studies and provide guidance for those studying travel consumer behavior regarding trends that should be monitored in the case of a future pandemic or other fear-inducing crisis. For hospitality and tourism managers and marketers, understanding fear as a leading indicator of future travel behavior can result in more timely promotional efforts and staffing and training decisions. Social implications Measuring and understanding consumer fear levels as this relates to travel decisions can help in the future to adjust the message that is sent to the public, perhaps reducing the amount of travel taken during periods when this is unwise and or unsafe. Originality/value This paper extends previous work that had been based upon cross-sectional reviews, providing a broader and more valuable study of an important and timely consumer behavior travel topic.
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