作为文化品牌的时尚活动为客户创造价值

J. Szymczyk
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引用次数: 0

摘要

目前,文化领域正在发生重大变革,具体表现为在该领域寻求和实施现代管理战略。随着市场营销实践的融入以及将文化机构、活动和艺术家视为品牌,有必要考虑文化的特殊性、文化的使命以及艺术家的需求。品牌--与市场关系和客户知识并行--代表着一种有价值的资源,能够获得实质性的竞争优势,这与基于资源的理论是一致的。本文重点关注事件营销现象,将其作为一种为时尚界客户创造价值的工具,并介绍了事件营销成熟度的四个层次。研究证实,达到适当成熟度的活动营销可为客户创造价值。此外,文章还介绍了影响通过事件营销为客户创造价值的关键因素。本研究得出的结论对于时尚行业的专业人士来说具有重要意义,因为他们希望利用活动营销这一工具为客户创造价值。在时尚活动中,将品牌作为文化创造品牌来管理,是在文化和时尚领域获得实质性竞争优势的关键因素。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Wydarzenie modowe jako marka kulturotwórcza tworząca wartość dla klienta
Significant transformations are currently being observed in the field of culture, manifesting themselves through the search for and implementation of modern management strategies in this domain. With the incorporation of marketing practice and the perception of cultural institutions, events, and artists as brands, it becomes necessary to consider the specificity of culture, its mission as well as the needs of artists. The brand – in parallel with market relations and customer knowledge – represents a valuable resource that enables the attainment of substantial competitive advantage, in line with the resource-based theory. This article focuses on the phenomenon of event marketing as a tool for creating value for customers in the fashion sector and presents four levels of event marketing maturity. The study confirms that event marketing – when reaching an appropriate level of maturity – creates value for the customer. Additionally, the article presents key factors influencing the creation of value for customers through event marketing. The proposed model and conditions for effective implementation can be used as practical guidelines for designing and implementing fashion events aimed at maximising customer value. The conclusions drawn from this study are of significant importance for professionals in the fashion industry who seek to utilise event marketing as a tool for creating value for customers. Managing the brand in the context of fashion events as a culture-creating brand becomes a crucial element that enables the attainment of substantial competitive advantage in the fields of culture and fashion.
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