通过数字生态系统实现过敏症咨询模式的转变

I. Sánchez-Machín, P. Poza-Guedes, E. Mederos-Luis, R. González-Pérez
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引用次数: 0

摘要

在西班牙,专科门诊传统上依赖于公立医院的当面咨询,导致等待时间过长,预约任务的临床分析有限。然而,信息和通信技术(ICTs)的出现改变了患者护理,创造了一个无缝的医疗保健生态系统。在过敏科,我们的目标是分享我们从传统的跨不同医疗层级的病人线性流动模式过渡到实施数字生态系统的经验。通过远程医疗,我们可以根据临床相关性对患者进行优先排序,及时有效地处理可能危及生命的情况,如严重失控的哮喘或膜翅目毒物过敏性休克。此外,我们采用电话会诊的方式显著减少了患者亲自到医院就诊的需求,同时还能通过 WhatsApp 迅速解决病情不稳定患者的问题。这种创新方法不仅提高了效率,还有助于通过各种渠道传播个性化医疗信息,促进公众意识和教育,尤其是有关过敏症的意识和教育。必须彻底解决与保密性、数据隐私和知情同意的必要性有关的问题。此外,为确保信息与传播技术整合的成功,必须注重教育信息的质量、有效传播,并预测潜在的意外后果。在不同的卫生框架和医学专业之间分享经验,对于完善这些过程、从他人的集体经验中汲取启示至关重要。这项合作努力旨在促进更有效、更可持续的医疗保健系统的持续发展。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The paradigm shift in allergy consultations through a digital ecosystem
In Spain, specialist outpatient care traditionally relied on in-person consultations at public hospitals, leading to long wait times and limited clinical analysis in appointment assignments. However, the emergence of Information and Communication Technologies (ICTs) has transformed patient care, creating a seamless healthcare ecosystem. At the Allergy Department, we aimed to share our experience in transitioning form a traditional linear model of patient flow across different healthcare levels to the implementation of a digital ecosystem. By telemedicine, we can prioritize individuals based on clinical relevance, promptly and efficiently addressing potentially life-threatening conditions such as severe uncontrolled asthma or hymenoptera venom anaphylaxis. Furthermore, our adoption of telephone consultations has markedly reduced the need for in-person hospital visits, while issues with unstable patients are swiftly addressed via WhatsApp. This innovative approach not only enhances efficiency but also facilitates the dissemination of personalized medical information through various channels, contributing to public awareness and education, particularly regarding allergies. Concerns related to confidentiality, data privacy, and the necessity for informed consent must thoroughly be addressed. Also, to ensure the success of ICT integration, it is imperative to focus on the quality of educational information, its efficient dissemination, and anticipate potential unforeseen consequences. Sharing experiences across diverse health frameworks and medical specialties becomes crucial in refining these processes, drawing insights from the collective experiences of others. This collaborative effort aims to contribute to the ongoing development of a more effective and sustainable healthcare system.
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