地平线上的可持续性?新兴经济体可持续银行业务实践调查

IF 3.1 Q2 BUSINESS
K. Sani, A. Gbadamosi, R. Al-Abdulrazak
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引用次数: 0

摘要

目的 本研究旨在调查银行业的可持续发展实践,重点是发展中经济体。它采用三重底线框架来回答以下研究问题:尼日利亚的银行如何看待可持续发展的概念,以及可持续发展在其银行业务实践中发挥了什么作用? 本研究采用社会建构主义方法来探讨新兴经济体银行业的可持续发展实践,研究设计是一种基于目的的(探索性)方法。为实现研究目标,研究人员通过半结构化访谈从 33 名来自不同银行单位和部门的银行工作人员处收集了定性数据。研究结果本研究揭示了由于银行主要关注盈利能力,因此缺乏可持续发展政策和计划。研究揭示了银行员工因临时工、低工资和超负荷工作而受到的不公平待遇。研究表明,发展中国家的大多数银行忽视了环境因素,因为它们仍在进行纸质交易并使用柴油发电机,这对环境造成了各种负面影响。研究还证实,发展中国家的政府和银行在宣传可持续发展实践方面做得不够,银行也没有利用可持续发展概念来推广自己的品牌;相反,它们认为这需要额外的运营成本。 研究结果表明,银行需要从营销角度看待可持续发展,并采用可持续发展实践来创造额外价值,从而改善其品牌形象,提高竞争力。它还强调了不作为或不可持续的银行业做法的后果。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Sustainability on the horizon? An investigation into sustainable banking practices in an emerging economy
Purpose This study aims to investigate sustainability practices in the banking industry, focusing on a developing economy. It uses the triple-bottom-line framework to answer the following research question: how do banks in Nigeria conceptualise sustainability, and what role does it play in their banking practices? Design/methodology/approach This study adopts a social constructivist approach in its exploration of banking sustainability practices in an emerging economy, and the research design is a purpose-based (exploratory) approach. The qualitative data was collected from 33 bank personnel from various bank units and departments through semi-structured interviews to achieve the research objective. Findings The study reveals a lack of sustainability policies and programmes, as banks focus mainly on profitability. It uncovers unfair treatments of bank workers through casualisation, low wages and work overload. It indicates that most banks in developing countries ignore environmental considerations, as they still carry out paper-based transactions and use diesel-powered generators, which cause various negative environmental impacts. It also confirms that governments and banks in the country are not doing enough to propagate sustainable practices and banks have also not taken advantage of the sustainability concept to promote their brands; instead, they consider it as requiring additional operational costs. Practical implications The findings demonstrate the need for banks to see sustainability from a marketing point of view and adopt sustainable practices to create additional value that will improve their brand image and enhance their competitiveness. Originality/value The importance of sustainability in the banking industry in emerging economies is considered a viable means of contributing to the overall development goals of the United Nations as the world tries to preserve the environment. It also highlights the consequences of inaction or unsustainable banking practices.
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来源期刊
CiteScore
5.60
自引率
18.80%
发文量
35
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