从防御角度分析物业服务纠纷中有效维护业主权益的路径

Yuchen Ma, Liang Chu
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摘要

本文首先分析了物业服务纠纷的现状,审视了物业服务纠纷中复杂的法律关系、广泛而大量的纠纷、激烈的群体斗争,揭示了物业服务纠纷的真实状况。然后,文章重点介绍了物业服务纠纷中业主权益受损的主要类型,从防御的角度论证了维护业主权益的必要性。同时,介绍了抗辩权的概念、类型、行使抗辩权的资格、诉讼时效等内容,全面分析了业主在物业服务纠纷中面临的现实挑战,包括法律规定缺失、物业服务质量界定缺乏明确标准、内外部因素对业主行使抗辩权的阻碍、管辖权属性导致同类案件判决不一致等问题。最后,本文提出了完善业主维权制度、保护物业服务纠纷合法权益的措施,包括合理分配举证责任、加强规范裁量权的法律规定、完善物业服务行业考核机制、发挥业主委员会的主体作用和业主的监督作用等。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Analysis of Paths to Effectively Safeguarding Property Owners Rights in Property Service Disputes from a Defensive Perspective
This paper begins by analyzing the current status of property service disputes, examining the complex legal relationships, widespread and voluminous disputes, and intense group struggles, revealing the true state of property service disputes. The article then focuses on introducing the main types of damage to property owners rights in property service disputes to demonstrate the necessity of safeguarding property owners rights from a defensive perspective. Simultaneously, it presents the concept, types, qualifications for exercising the right of defense, and the statute of limitations, comprehensively analyzing the real challenges faced by property owners in property service disputes, including issues such as the lack of legal provisions, the absence of clear standards for defining property service quality, obstacles to property owners exercising the right of defense due to internal and external factors, and jurisdictional attributes causing inconsistent judgments in similar cases. Finally, the paper proposes measures to improve the system for property owners right of defense and the protection of legitimate rights and interests in property service disputes, including the rational allocation of burden of proof, enhancing legal provisions for standardized discretion, refining the evaluation mechanism for the property service industry, and leveraging the primary role of the property owners committee and the supervisory role of property owners.
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