异口同声:开放战略中的声音困境

IF 1.9 4区 管理学 Q2 COMMUNICATION
Catherine Archambault-Janvier, François Cooren, Consuelo Vásquez
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引用次数: 0

摘要

在本文中,我们采用 "作为组织构成要素的沟通"(CCO)视角,研究实施 "开放战略 "倡议的组织如何通过关注多种声音及其多样性(复调),同时又以一种战略声音(单调)说话,从而保持开放性和封闭性之间的紧张关系。在 Kiabi 案例的基础上,我们通过关注参与战略制定的不同利益相关者如何通过表达、协商和合法化所关注的问题来管理战略的共同制定,来探索我们称之为 "声音困境 "的问题。我们将重点放在多声部和单声部的管理上,以此来接受开放战略所特有的开放性悖论,从而为现有文献做出贡献。更确切地说,我们展示了在开放过程(邀请多名员工共同制定战略的过程)中如何培养某种形式的封闭性。不过,我们也认为,在关闭过程(最终确定组织的正式授权/定位的过程)中,也需要培养某种形式的开放。本研究提供了一个纵向案例,展示了开放和关闭战略如何随着时间的推移而演变。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Speaking in Unison: The Voice Dilemma in Open Strategy
In this paper, we adopt a Communication as Constitutive of Organizations (CCO) perspective to investigate how organizations implementing Open Strategy initiatives maintain openness and closure in tension by attending to a plurality of voices and their diversity (polyphony), while at the same time speaking in one strategic voice (monophony). Based on the Kiabi case, we explore what we name the voice dilemma by focusing on the ways different stakeholders involved in strategy making manage the co-authoring of strategy through voicing, negotiating, and legitimizing matters of concern. We contribute to extant literature by focusing on the management of polyphony and monophony as a way to embrace the paradox of openness that characterizes Open Strategy. More precisely, we show how some form of closure needs to be nurtured during the opening process (the co-authoring process during which multiple employees are invited to contribute to strategizing). However, we also argue that some form of opening needs to be nurtured during the closure process (the process during which the official authoring/positioning of the organization is finally defined). This study offers a longitudinal case that allows showcasing how the opening and closing strategies evolve over time.
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来源期刊
CiteScore
4.30
自引率
16.00%
发文量
35
期刊介绍: Management Communication Quarterly presents conceptually rigorous, empirically-driven, and practice-relevant research from across the organizational and management communication fields and has strong appeal across all disciplines concerned with organizational studies and the management sciences. Authors are encouraged to submit original theoretical and empirical manuscripts from a wide variety of methodological perspectives covering such areas as management, communication, organizational studies, organizational behavior and HRM, organizational theory and strategy, critical management studies, leadership, information systems, knowledge and innovation, globalization and international management, corporate communication, and cultural and intercultural studies.
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