{"title":"捕捉酒店顾客的喜悦：关键驱动因素和后果","authors":"Noureddine Selmi, Mariem Kamoun, Mohammad Soliman","doi":"10.1080/13032917.2024.2340990","DOIUrl":null,"url":null,"abstract":"The current work seeks to unveil the essential drivers and consequences of customer delight in the hotel sector. A qualitative approach was employed by conducting an interview to gather data from g...","PeriodicalId":501283,"journal":{"name":"Anatolia","volume":"59 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2024-04-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Capturing customer delight in hotels: key drivers and consequences\",\"authors\":\"Noureddine Selmi, Mariem Kamoun, Mohammad Soliman\",\"doi\":\"10.1080/13032917.2024.2340990\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"The current work seeks to unveil the essential drivers and consequences of customer delight in the hotel sector. A qualitative approach was employed by conducting an interview to gather data from g...\",\"PeriodicalId\":501283,\"journal\":{\"name\":\"Anatolia\",\"volume\":\"59 1\",\"pages\":\"\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2024-04-10\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Anatolia\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1080/13032917.2024.2340990\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Anatolia","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/13032917.2024.2340990","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Capturing customer delight in hotels: key drivers and consequences
The current work seeks to unveil the essential drivers and consequences of customer delight in the hotel sector. A qualitative approach was employed by conducting an interview to gather data from g...
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