The customer is always right? Corporate client influence and women’s attainment in large US law firms

Drawing on resource dependence and new institutional theories, this article examines the impact of corporate clients on the representation of women among associates and partners of large US law firms. We investigate the influence of women in corporate executive positions, women corporate chief legal officers, and clients who join in collective efforts to advocate for law firm diversity, as well as the role of power and dependence in client–firm relationships. We use longitudinal data on 665 law offices from the 2005 and 2010 editions of the NALP Directory of Legal Employers and incorporate client characteristics from the 2005 National Law Journal client list. We find that women executives among a firm’s corporate clients are linked to greater representation of women among law firm associates, but we observe no effects among partners, and scant effects of client participation in a key collective advocacy effort. Firm independence from client power is negatively linked to gender diversity among associates, while client independence from firm power is positively associated with women’s representation at both the associate and partner levels. In addition, firm independence from client power weakens the influence of female and activist corporate leaders on gender diversity in the case of associates but strengthens their influence in the case of partners.